21c Museum Hotel Chicago

4.0 star property
Hotel with 24-hour fitness, near 360 CHICAGO
VIP Access

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your current months are April, 2024 and May, 2024.
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May 2024

21c Museum Hotel Chicago

Photo gallery for 21c Museum Hotel Chicago

Premium bedding, minibar, in-room safe, desk
Point of interest
Seafood
Designer toiletries, hair dryer, bathrobes, slippers
Massage

Overview of 21c Museum Hotel Chicago

8.4

Very Good

Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in Chicago.

Popular amenities

  • Breakfast available
  • Pet friendly
  • Parking available
  • Free WiFi
  • Gym
  • Laundry
The price is P 8,567
Price available on 03/31/2024

Enjoy the neighborhood

55 East Ontario Street, Chicago, IL, 60611
  • Popular LocationMillennium Park15 min walk
  • Popular LocationArt Institute of Chicago2 min drive
  • Popular LocationNavy Pier4 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)38 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Deluxe Double Room, 2 Double Beds

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Queen Beds

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Queen Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Corner

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 King Bed, Accessible

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Day bed
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Chicago

Located near the beach, 21c Museum Hotel Chicago is in Downtown Chicago, a walkable area in Chicago with good shopping. Notable landmarks in the area include 360 CHICAGO and Cloud Gate, and travelers wishing to experience a bit of culture can try Art Institute of Chicago. Looking to enjoy an event or a game? See what's going on at McCormick Place or Wrigley Field. Discover the area's water adventures with kayaking, windsurfing, and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's central location.

What's nearby

  • Michigan Avenue - 1 min walk
  • Millennium Park - 15 min walk
  • Art Institute of Chicago - 2 min drive
  • Willis Tower - 2 min drive
  • Navy Pier - 4 min drive

Getting around

  • Grand Station (Red Line) - 4 min walk
  • Millennium Station - 14 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • Starbucks - 2 min walk
  • The Shops at North Bridge - 3 min walk
  • Eataly - 2 min walk
  • Joe's Seafood, Prime Steak & Stone Crab - 2 min walk
  • UNO Pizzeria & Grill - 2 min walk

About this property

21c Museum Hotel Chicago

Hotel near Millennium Park
Located close to 360 CHICAGO and Cloud Gate, 21c Museum Hotel Chicago provides an art gallery on site, dry cleaning/laundry services, and a bar. The onsite restaurant, Lure Fishbar, features seafood. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, a front-desk safe, and an elevator
  • Luggage storage, 7 meeting rooms, and ATM/banking services
  • Guest reviews say great things about the overall value
Room features
All 297 rooms include comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews speak positively of the spacious rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and tubs or showers
  • 43-inch plasma TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and free infant beds

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM–11:30 AM for a fee: USD 20–40 for adults and USD 20–40 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lure Fishbar

Things to do

  • 24-hour gym
  • Art gallery

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 43-inch plasma TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20–40 for adults, and USD 20–40 for children
  • Valet parking fee: USD 75 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago James
James Chicago
James Hotel
James Hotel Chicago
James Chicago Hotel
Chicago James Hotel
James Chicago Hotel Chicago
James Chicago-Magnificent Mile Hotel
James Mile Hotel
21c Museum Hotel Chicago Hotel
21c Museum Hotel Chicago Chicago
21c Museum Hotel Chicago MGallery
21c Museum Hotel Chicago Hotel Chicago

Frequently asked questions

Is 21c Museum Hotel Chicago pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at 21c Museum Hotel Chicago?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at 21c Museum Hotel Chicago on Mar 31, 2024 start from P 8,567.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at 21c Museum Hotel Chicago?

Valet parking is available for USD 75 per night.

What time is check-in at 21c Museum Hotel Chicago?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at 21c Museum Hotel Chicago?

Check-out is at 11:00 AM.

Where is 21c Museum Hotel Chicago located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of 360 CHICAGO and Millennium Park. Cloud Gate and Art Institute of Chicago are also within 1 mi (2 km). Grand Station (Red Line) is only a 4-minute walk and Chicago Station (Red Line) is 7 minutes.

21c Museum Hotel Chicago Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1030 out of 1814 reviews" "
Rating 8 - Good. 374 out of 1814 reviews" "
Rating 6 - Okay. 211 out of 1814 reviews" "
Rating 4 - Poor. 100 out of 1814 reviews" "
Rating 2 - Terrible. 99 out of 1814 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

HASSAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was fun & safe
Stayed 3 nights in Dec 2023

8/10 Good

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and quiet place. Room very nice. Staff very nice. The only thing bad was the surprise $28 resort fee they hit you with if you booked the room using a 3rd party (i.e. Expedia)
Stayed 1 night in Mar 2024

4/10 Poor

Jyniah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charged me twice for a resort fee, they have a lot of hidden fees here. Hotel is nice walls are thin, and elevator isn’t so clean.
Stayed 1 night in Mar 2024

4/10 Poor

Patricia Ann

Stayed 3 nights in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel had such friendly staff and was so incredibly convenient to River North restaurants and Magnificent Mile shopping.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kihwan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a so nice place to stay in downtown with reasonable price.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sahil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, super friendly and helpful. The room was clean and had everything you could need for a short stay. The hotel is also well located near transportation and popular restaurants.
Stayed 3 nights in Mar 2024

8/10 Good

Yumiry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first trip to Chicago and I loved the hotel, I went alone and I felt very safe.... The team was wonderful . The hotel is in a very good location.
Stayed 4 nights in Mar 2024

10/10 Excellent

bryann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful
Stayed 2 nights in Mar 2024