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The staff didn't acknowledge us upon arriving. I was charged for the room even after I told the staff member that I had already paid for it through Expedia. The room was cozy and the location was convenient. The bellmen were the most helpful, friendly and amazing.
When booked the hotel I was sold a room with a separate seating area which wasn't the room I actually got. I was told this was a mistake and the hotel apologised. I also reserved a room with a harbour view and was given a room with a very narrow harbour view at an angle. After raising concern and ...
The hotel is a bit old; heard from the staff that they gonna do the renovation in 2019. Overall, the staying was very good; the staffs are friendly; the restaurants on the 5th floor are wonderful. I would recommend this hotel to friends.
It’s a very good location for walking to central or admiralty. It’s very convenient for getting food or supply. Supermarket nearby, restaurants inside the hotel, gas station for water or light snacks. There’s a plaza right next to the hotel that you can eat there, level 7 and 22 for Sichuan food. ...
Superb experience. Hotel staff was friendly and attentive. Upgrade our room was a big plus. Our baby was pleased. Best Hong Kong trip ever.
This hotel got the high-end experience right! Very attentive staff. Amazing views. Great interior design. A couple free beers as well as free juices and soft drinks and snacks from the mini (they call int "maxi") bar. Good location.
Somewhat hidden as it only has a doorway on Wellington Street, this hotel is excellent value. All the staff were helpful, friendly and knowledgeable. Room was large and efficient. Only complaint was the mattress could have been a bit softer. In an excellent location, steps from the mid town escalator ...
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