Ratings based on 1,170 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from osaka japan

Posted 02 12, 16
市内で過ごすにはかいてきです。ただ少し設備が老朽化してきています。とくにバスルームがお湯の出も悪いし。
4 out of 5
Recommended
for Everyone
by A verified traveler

コスパの良い素晴らしいホテル

Posted 02 11, 16
客室内は清潔で、快適にすごせました。スタッフも優秀だと思います。ただ、レストランが快適ではあるが多少レベルが下がる感じがした。
4 out of 5
Recommended
for Everyone
by A verified traveler from 東京

シティーにある4★のリゾートホテル

Posted 02 10, 16
Cons: シャワーの水圧が弱い。 タクシーに乗るために両替を断られた。
セブシティーの中心にあり、アヤナモールヤITパークから至近の場所にあります。 建物は少し古いですが、ロビーなど内装は豪華で、部屋も広く清潔に保たれています。 カジノが併設さえ、プール、ジムも充実。レストランも沢山あり、何よりコスパが良いです。 セブシティーでゆっくり過ごすにはとても良いホテルだと思います。
4 out of 5
by A verified traveler from USA

Nice hotel but overpriced

Posted 02 9, 16
We stayed here for one night. Because the hotel was full due to the holiday, we were told we were given a double up-grade. That was nice and the room was fine, but if this was a 2x upgrade, I would not want a regular room. It was a typical hotel room, nothing more. It was spacious and the bathroom had a separate tub and shower as well as a separate room for the toilet. That's helpful since it was myself, my husband and my child staying here. There were good choices of restaurants. We chose buffet which was pretty good but not worth the cost. Check-in and check-out were both slow. My family enjoyed the pool area and we had an overall pleasant stay but the hotel nearby that we stayed in at the start of our vacation was better.
3 out of 5
by A verified traveler from 兵庫県西宮市

ITパークでビジネス、レジャーでカジノにはピッタリのホテル

Posted 02 4, 16
施設の老朽化だけではなくサービスの質は★の数には比例していないように感じました カジノの利用客も同じエントランスなのでスタッフも宿泊者への対応がおろそかになっているように感じました カジノ目的やITパークでビジネスのある方には便利だと思いますが★に惑わされず価格とのバランスを重視されることをお薦めします
5 out of 5
Recommended
for Everyone
by A verified traveler

セブシティの大きなカジノホテル

Posted 02 3, 16
広々した大きなロビー。カジノへのアクセスの良さ。朝食はとても種類が多く、おすすめ。立地、安全性も良好で、ショッピングモールへもタクシーですぐに行ける距離。セブシティという立地を考慮すると、とても良いレベルだと思います。
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 02 1, 16
The hotel is all good! Staff was pleasant. Food was ok. Food could be better for the price. Location is not easily accessible. There should be a better route to get into the location of the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Japan

立地もホテルも良い!

Posted 01 31, 16
ホテルの人は、みんな丁寧でやさしい接客をしてくれた。 お部屋の掃除があまり行き届いていなかったかな?お風呂のシャワーの水圧が弱かった。 カジノの人もフレンドリーで楽しかった! このホテルにして良かったです!
2 out of 5
by A verified traveler from australia

Comfortable hotel but staff / management lacks

Posted 01 28, 16
A comfortable hotel but staff and management have very poor customer service. It started right from check in. Only three staff to check in guests and it was a 30 minute wait. The foyer is magnificent and grand but because of this staff are very spread out so its long walks to find people to store your bags etc etc. 1000 deposit for mini bar which is standard. I booked a room with a king sized bed but the check in staff were determined to give me two single beds because I was there at 12 noon. I was travelling with my girlfriend so I just kept asking for either a queen or king. The room rate is medium priced so it's normal to have a room with one big bed. I waited so long for them to fiddle around on the computer to organise a room with a queen or king bed I was actually nearly going to walk away and book another hotel as I couldn't be bothered with all the drama. Anyway they said we had to wait till 2pm for check in. They gave us some sort of pre check in card and we had drinks in the pool area. Anyway the next drama was the pool staff wanted cash to settle the bill and we couldn't charge it to the room. First time in two months of staying in hotels that I had been given this curve ball. Anyway I told them to sort it out themselves because I had paid the room, did my deposit of 1000 pesos for mini bar and the pool bill was only 700 pesos. Anyway back to reception and got my room card plus sorted out the pool bill. What she failed to do was take a credit card imprint.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is OK but restaurants are expensive

Posted 01 24, 16
Hotel is 3 Stars because need updating. Restaurants are very expensive and food is not good. Friendly staff.