Ratings based on 1,247 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from 大阪

ビーチよりプール

Posted 05 23, 16
チェックイン時に英語が出来ないとチョット複雑かも知れないです。色々説明されるので。 シャングリラと両方利用しましたが、楽しさはこちらに軍パイ! 次回はこのホテルだけにします。 遊園地みたいでワクワクしました。
5 out of 5
by A verified traveler from New York, USA

Location accessible on business or pleasure trip

Posted 05 18, 16
Enjoyed my stay at the hotel...Nice & Cozy rooms....excellent service of staff
4 out of 5
by A verified traveler from 北海道札幌

Posted 05 9, 16
カジノやレストランがあり充実した時間が過ごせた安全なホテルでフロントスタッフも対応がきちんとしてました
5 out of 5
by A verified traveler from las vegas, nv

Posted 05 8, 16
Beautiful hotel overall . My family and I were always on the go. We did not really take advantage of the amenities. Breakfast always superb, personal very respectful and professional.
4 out of 5
by A verified traveler from sydney

Staff where great hotel was just as stated .

Posted 05 5, 16
Stayed in ambassador floor rooms where clean hotel was just as stated staff where very helpful only thing needed is update showers to rainwater shower heads nice big ones .but we enjoyed our stay
5 out of 5
by A verified traveler from japan

ビジネス、レジャーどちらでも満足出来る安全で清潔な豪華なホテル

Posted 04 29, 16
2回宿泊しましたが、サービスも行き届き大満足でした。料金も手頃ですが、日本語の対応が 今ひとつでした。これ以外は問題ない
4 out of 5
by A verified traveler from Cupertino, CA

Nice hotel, slow checkins

Posted 04 28, 16
Pros: It's very clean and the staff are very friendly
Cons: Teach the front desk how to move faster.
Location: There is an excellent Taiwanese Shabu-Shabu restaurant about 5 minutes away by taxi.
The hotel overall is very nice. There are several restaurants in the building, but be warned. The food they serve is good, but the prices are terribly high. Do not be shocked by a 2500 PHP bill for 2 people for dinner. All the staff are professional and friendly. They always greet you courteously and are quick to help. The time to check in is the slowest I've ever seen, especially for a hotel of this ranking. It's not uncommon to wait 20 minutes just to talk to someone, when there are only 1 or 2 people in front of you in the queue.
3 out of 5
by A verified traveler from 부산

다음에 또 이용하고 싶네요

Posted 04 28, 16
Pros: 친절한 하우스키핑 서비스^^ 마지막날 late check out 했는데도 린넨이랑 모두 다 정리하고있더라구요. 곧 나갈꺼라고 말리긴했는데.... 머무는 동안 전반적인 청결도가 좋아서 만족입니다.
Cons: 글쎄요 ^^
Location: 위치 완전 만족 아이티파크, 라훅 south phillippines 대학 근처 여러 맛집들..(이름은 모르겠으나, 스포츠센터 근처 락밴드 음악을 들으며 먹었던 버킷쉬림프...^^) ,아얄라몰도 멀지않아..넘 좋았음
오래된 호텔이나 전반적으로 관리가 잘 되어 이용하는데 큰 불편함은 없었습니다. 위치적으로, 아이티파크 바로 앞이고...아얄라몰도 그리 멀지않으며 셔틀이 있어 편리합니다. 라훅에 위치해있어 트리쉐이드 마사지,누엣타이 마사지...AA BBQ, 골든까우리..그리고 현지 젊은이들이 많이가는 버킷쉬림프 파는 곳 등.. 근처 구경하기도 괜찮았습니다. 세부는 7번정도 갔는데... 시티쪽은 처음 머물러봤는데..막탄리조트가 조금 지루하다면 워터프론트 이용하시는것도 괜찮네요.
5 out of 5
by A verified traveler

Luxary hotel...excellent food...very polite staff

Posted 04 20, 16
Pros: We enjoyed the pool area and the resturants.
Cons: No
Very accommodating. Not particularly near the airport or the beaches...but for our purposes couldn't have been better!
3 out of 5
by A verified traveler from TOKYO

古い…

Posted 04 20, 16
ハイグレードなホテルだと思って期待していたが、築年数が古そうで、大昔の当時がハイグレードだったんだろうなぁという感じでした。 エアコン設備や給水設備も経年劣化が進んでいて、部屋の空気はなんとなくベタついている。 布団もフカフカではなく、ペラペラ系。 しかし、カジノがあったり、レストランがホテル内にたくさんあって美味しかったりと、かろうじていい感じと言えるが、次に泊まるかどうかは微妙… しかし、セブは全体的にいいホテルがなさそうだから、結局また泊まるかもしれない。 不満はないが、満足度は他国の高級ホテルと見比べると劣ります。