Ratings based on 288 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Mar 2024
I would recommend this but the next time someone says and ask is their free water and they say yes the whole day they give you two waters mostly for free and that's it and i asked the guy do you get free water all day he's like yes so be careful what you say to something that's paying for a hotel
by A verified traveler
Posted 27 Jul 2023
by A verified traveler
Posted 3 Apr 2023
by A verified traveler
Posted 12 Dec 2022
by A verified traveler from Las Vegas
Posted 27 Dec 2021
Booked theough Expedia. They scam us and told us when we checked in that they no longer take reservations from a 3rd party. They also made us pay double than the posted rate. Stay away from this hotel!
by A verified traveler
Ok for Q
Posted 13 Dec 2021 on HotelsOk for quarantine
by A verified traveler
Good quarantine
Posted 11 Dec 2021 on HotelsGood stay
by A verified traveler
Needs faster or stronger wifi 😜
Posted 4 Dec 2021 on Hotelsby A verified traveler
Posted 17 Feb 2020
Comment from Hotel Management
19 Feb 2020 by kim, Hotel Management
Thank you for choosing our hotel, and for taking the time to review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.
We take pride in giving outstanding service to every customers and we're overjoyed to receive your compliments and appreciation. We are incredibly grateful for the remarkable appreciation of our exceptional services.
Looking forward to see you again in your next travel.
by A verified traveler
Posted 10 Feb 2020 on Orbitz
Room was smelly, dusty. Carpet stains. Flies in the dining area.
Comment from Hotel Management
13 Feb 2020 by HOTEL AGENT, Hotel Management
Dear Mr/Ms. Orbitz,
Greetings from Sarrosa Hotel.
Thank you for taking time to write a candid review of your recent stay in our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating and disturbing flies in the dining area.It is a pleasure to announce that we will be implementing many of these upgrades. All of these concern will be raise to management so we can make the next move so it wont happen in your future stay. We valued every guest review.
In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere .
It would be such a pleasure to personally welcome you back for your next travel.
God bless!