Ratings based on 993 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Mar 2024
been here twice
Comment from Hotel Management
28 Mar 2024 by Nerizza, Hotel Management
Hello Rick,Thank you for sharing your rating and for choosing Red Planet Hotels. We are glad that you enjoyed your stay with us. We hope to see you again in the near future.Truly yours,NerizzaDuty Manager
by A verified traveler
Posted 19 Mar 2024
Just convenient for the purpose of my trip
Comment from Hotel Management
20 Mar 2024 by Nerizza, Hotel Management
Hello Sarah,Thank you for sharing your review and for choosing Red Planet Hotels. We are glad to know that your stay with us was convenient and that we serve the purpose of your trip. We look forward to your next visit soon. Truly yours,NerizzaDuty Manager
by A verified traveler
Posted 23 Feb 2024
Just a great place to stay. Clean affordable and staff is wonderful
Comment from Hotel Management
25 Feb 2024 by Nerizza, Hotel Management
Hello Mark,Thank you for sharing your review and for choosing Red Planet Hotels. We are glad that you enjoyed your stay with us, and we have met your standards in terms of cleanliness, value for money and service of our staff. We look forward to your next visit soon.Truly yours,NerizzaDuty Manager
by A verified traveler
Posted 11 Feb 2024
Ideal location. Clean comfortable facility. Warm shower. i’m a tall person so the room was too small for me. But I can’t complain because it served a purpose for which I rented the room. I would still give it at least a seven out of 10.
Comment from Hotel Management
12 Feb 2024 by Djana, Hotel Management
Dear Melvin,Thank you for your feedback and for choosing our facility for your stay. We are glad to hear that you appreciated our ideal location, cleanliness, and comfortable amenities, including the warm shower.We understand how important it is to have enough space to feel comfortable during your stay. We appreciate your understanding that our rooms are designed to serve a specific purpose, despite this issue.Your rating of seven out of 10 is valuable to us and we take it as constructive feedback. We are always striving to improve our accommodations to better suit the needs of our guests. We hope you will consider staying with us again in the future. Regards,DjanaDuty Manager
by A verified traveler
Posted 11 Feb 2024
Comment from Hotel Management
13 Feb 2024 by Djana, Hotel Management
Hi Edward,Thank you for your high rating. Would love to welcome you back soon.Regards,DjanaDuty Manager
by A verified traveler
Posted 7 Feb 2024
Very close to Ayala mall where everything you need is there and atm machines. Super convenient. Staff is great and respectful 👌❤️
Comment from Hotel Management
9 Feb 2024 by Nerizza, Hotel Management
Hello Cherry,Thank you for sharing your review and for choosing Red Planet Hotels. We are delighted to hear that you enjoyed your stay with us highlighting the convenience of our location and service of our staff. We look forward to your next visit soon.Truly yours,NerizzaDuty Manager
by A verified traveler
Posted 28 Jan 2024
Good hotel for short stay
Comment from Hotel Management
28 Jan 2024 by Djana, Hotel Management
Dear Laurentiu,Thank you for choosing to stay with us.We look forward to welcoming you again.Regards,DjanaDuty Manager
by A verified traveler
Posted 8 Jan 2024
bathroom wasn't clean
Comment from Hotel Management
12 Jan 2024 by Djana, Hotel Management
Dear Youngkwang,Thank you for taking the time to provide feedback on your experience. We sincerely apologize for any inconvenience caused by the cleanliness issue you encountered.Rest assured; we have shared your feedback with our team to ensure that necessary improvements are made to avoid such instances in the future. We sincerely appreciate your feedback, as it allows us to continually improve and provide a better experience for our guests. Once again, we apologize for the inconvenience caused and thank you for bringing this matter to our attention.Sincerely yours,DjanaDuty Manager
by A verified traveler
Posted 27 Dec 2023
Comment from Hotel Management
1 Feb 2024 by Nerizza, Hotel Management
Hello Venus,Thank you for sharing your rating and for choosing Red Planet Hotels. We are glad that you enjoyed your stay with us. We look forward to your next visit soon.Truly yours,NerizzaDuty Manager
by A verified traveler
Room
Posted 13 Dec 2023 on HotelsRoom was perfect!
Comment from Hotel Management
16 Dec 2023 by Nerizza, Hotel Management
Hello Jerry,Thank you for your perfect rating and for choosing Red Planet Hotel. We are delighted that you had enjoyed the hotel's basic concept. We hope to see you again in your next visit.Truly yours,NerizzaFront Office Supervisor