Ratings based on 990 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Apr 2024
Movenpick = Definition of Five Star Hotel. My second time here and will definitely return again.
by A verified traveler from Riverbank
Posted 9 Apr 2024
I’m going to start out with saying that this hotel is probably amongst the best if not THE best hotel experience I’ve had . ALL the staff are super helpful and friendly. We’re always there to accommodate your needs. Excellent breakfast. Awesome view right by the ocean. Tight security. Always got a taxi on call and can help you find where your trying to go. I’d stay agin 👌
Comment from Hotel Management
24 Apr 2024 by Simon Chew, Hotel Management
Dear JacobWe are thrilled to receive your positive feedback about your recent stay at Mövenpick Hotel Mactan Island Cebu. It's delightful to hear that you found our staff helpful and friendly, enjoyed the excellent breakfast, and appreciated the beautiful ocean view. We take pride in providing tight security and convenient taxi services for our guests. We look forward to welcoming you back for another enjoyable stay.Warmest regards,Simon ChewGeneral Manager
by A verified traveler
Posted 5 Apr 2024
by A verified traveler
Posted 3 Apr 2024
by A verified traveler
Posted 9 Mar 2024
The entire resort staff was very friendly and attentive. This is a beautiful property. I especially enjoyed the spa and its staff. Niya, Aiza, Jan, Analyn, Evelyn and Rose who was amazing. Will stay again during next visit to Cebu.
Comment from Hotel Management
26 Mar 2024 by Simon Chew, Hotel Management
Dear Leonard,Thank you for your kind words! We're thrilled to hear that you had such a wonderful experience at our resort and that our staff, especially Niya, Aiza, Jan, Analyn, Evelyn, and Rose, went above and beyond to make your stay memorable. We look forward to welcoming you back during your next visit to Cebu. Safe travels!Warmest regards,Simon ChewGeneral Manager
by A verified traveler from rehovot
Posted 5 Mar 2024
beach
Comment from Hotel Management
6 Mar 2024 by Simon Chew, Hotel Management
Dear Michael, Thank you so much for taking the time to write this review. We are glad that you enjoyed your stay with us.We hope to welcome you back again soon! Warmest regards,Simon Chew General Manager
by A verified traveler
Posted 24 Feb 2024
I was traveling with my 86 yr old father who occasionally needs a wheelchair. The hotel has a wheelchair that we were allowed to take with us on excursions in the event that he became too tired to walk. The staff were very friendly and accommodating to our needs.
Comment from Hotel Management
8 Mar 2024 by Simon Chew, Hotel Management
Dear Melisa,Thank you for sharing your experience with us. We are thrilled to hear that our staff was able to assist you and your father during your stay at the hotel. Providing accessibility and accommodations for all of our guests is a top priority for us. We appreciate your feedback and hope to welcome you back in the future.Warmest regards,Simon ChewGeneral Manager
by A verified traveler from Wauconda
Posted 15 Feb 2024
Comment from Hotel Management
27 Feb 2024 by Simon Chew, Hotel Management
Dear Christina, Thank you for taking the time to write this review and for giving us a 5/5! We hope to welcome you again soon! Warmest regards,Simon Chew General Manager
by A verified traveler
Posted 13 Feb 2024
Overall stay was excellent the beds very comfortable, service excellent I understand there was a storm earlier so 2 of 4 restaurants were damaged. Service excellent and staff polite and very attentive! Overall nice hotel.
Comment from Hotel Management
4 Mar 2024 by Simon Chew, Hotel Management
Dear Mary,Thank you for your positive feedback! We're glad to hear that you still enjoyed your stay with us. Your kind words about our staff and service are greatly appreciated. We hope to welcome you back for another excellent stay in the future!Thank you again for choosing to stay with us.Warmest regards,Simon ChewGeneral Manager
by A verified traveler
Posted 5 Feb 2024
The property was beautiful and all the staff were extremely friendly. There was still quite a lot of construction to fix damage from the hurricane, but that's not their fault. It's hard to go out without calling a cab. Some things look nearby on a map, but the areas you'd need to walk through might not be ideal.
Comment from Hotel Management
14 Feb 2024 by Simon Chew, Hotel Management
Dear Bryan,Thank you for your feedback. We are glad to hear that you enjoyed the property and found our staff to be friendly.Thank you again for choosing Mövenpick. We appreciate your feedback and look forward to welcoming you back in the future.Warmest regards,Simon ChewGeneral Manager
