Ratings based on 200 Verified Reviews
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Mar 2024
Good hotel 9 out of 10. Highly recommend the staff was wonderful and kind. The rooms were clean and comfortable.
by A verified traveler
Posted 5 Mar 2024
Need more toilet paper in the bathroom.
Comment from Hotel Management
11 Mar 2024 by Cherry Joy Pepito, Hotel Management
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
by A verified traveler
Posted 28 Feb 2024
Pillows are old and flat, bath towels are old and so thin. No hand towels no face cloth no bath mat. Breakfast is gross, always the exact same food everyday. Staff are very nice. Location sucks
Comment from Hotel Management
29 Feb 2024 by Cherry Joy Pepito, Hotel Management
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
by A verified traveler
Posted 31 Jan 2024
by A verified traveler
Posted 9 Jan 2024
They made us to wait for check in 1hour coz they are not ready for our room even check in time passed
Comment from Hotel Management
18 Feb 2024 by cherry joy pepito, Hotel Management
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
by A verified traveler
Would stay again
Posted 27 Dec 2023 on HotelsThe staff were friendly, courteous, & always helpful
Comment from Hotel Management
18 Feb 2024 by Cherry Joy Pepito, Hotel Management
Thank you for choosing our hotel and for your positive review! We're delighted to hear that you had a very nice experience with us. Your recommendation to your friends means a lot to us, and we truly appreciate your kind words.At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable. We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
by A verified traveler
Afraid to leave my room
Posted 11 May 2023 on HotelsStaff entered room at all times of day and night without announcing themselves or knocking .
Things in the room was altered or moved, and no service provided at that time.
Comment from Hotel Management
29 Feb 2024 by Cherry Joy Pepito, Hotel Management
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
by A verified traveler
Posted 17 Jan 2023
I love the suite room it was very good and huge … just don’t like the shower area…
Comment from Hotel Management
29 Feb 2024 by Cherry Joy Pepito, Hotel Management
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
by A verified traveler
Posted 15 Sep 2022
I booked this for my parents to attend an event held in same Hotel. Per family experience, Hotel is good and staff were nice as well as accomodating. The only issue i got with this booking was paying extra for breakfast and not getting what you paid. So, I would say posted option for breakfast in expedia when booking this Hotel is not reliable. I would suggest paying the breakfast directly to the Hotel during your stay.
Comment from Hotel Management
29 Feb 2024 by Cherry Joy Pepito, Hotel Management
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
by A verified traveler
Posted 22 Apr 2022
quite a good deal. i happened to stay at the room near a wedding party group, which has more than 5 people chatting at night, a little bit noisy, otherwise, it is perfect
Comment from Hotel Management
18 Feb 2024 by Cherry Joy Pepito, Hotel Management
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
