Ratings based on 156 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Mar 2024
great place for kids
by A verified traveler
Posted 8 Mar 2024
Great location
Great hotel with the pool access rooms
Great live bands at the m02 bar
Love it here
by A verified traveler
Posted 29 Feb 2024
Great hotel
Lots going on
Love the rooms with pool access
by A verified traveler
Posted 20 Feb 2024
lovely place to stay!
by A verified traveler
Posted 8 Feb 2024
Safe and friendly
by A verified traveler from Albuquerque
Posted 7 Feb 2024
The room was clean and spacious. The AC was great and bathroom large. The bed was comfortable, refrigerator medium size - perfect and wifi good. The food was excellent and staff super nice. This place is perfect family environment because it has a water park that put a lot of smiles on everyone's face.
by A verified traveler
Posted 24 Nov 2023
Nice rooms
Pool access great
Breakfast wasn’t the best
Limited food options at night
Great friendly staff
by A verified traveler
Posted 21 Jul 2023
by A verified traveler
Posted 30 Mar 2023
First up the staff are excellent,they are friendly always smiling and greeting you.at the time they were having priblem with new wifi sevice being installed so no wifi but after asking the desk staff went out of there way and went to manager who organized a router for my room so i could get wifi to contact my son back in Australia. Stayed in south wing and only little probem was other guests kids using your terrace on ground floor as a thourough fair.maybe when busy have staff there to control kids.speacial mention to the security guard who was on dury when i was there such a nice and helpfull man.also as i said before the girls on frint desk and also staff in restaurant a well done you should be proud
by A verified traveler
Posted 29 Mar 2023
My daughters swimming float was stolen from our room, not good
