Ratings based on 492 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from セブ島


Posted 04 25, 16
アヤラから歩いて直ぐ。どこに行くのも便利。ベッドが素晴らしい。 しかし、チェックインの時に朝食の案内をされたのでついていると思ったが、ついていなかった。 紛らわしいので、しっかりと確認して! シャワーものお湯が出ない。
4 out of 5
by A verified traveler from New Jersey

Always a good place to stay.

Posted 03 17, 16
Pros: Taxi service and security.
Cons: Oh my gosh. Internet wifi signals can be nonexistent through most of the day.
Location: Ayala Malls, safe street exploring, taxi service.
My fifth time staying here. This hotel is centrally located and close to a very nice and posh Mall, the Ayala Mall. Plenty of places to eat up until 9:00pm at Ayala. I highly suggest the Pancake House in Ayala Mall for breakfast. Parkland has 24 hours room service for food. The foods are "ok", included the breakfast buffet 6am to 10pm, is "ok". I was on the 8th floor Room 814 this year. My complaints are mostly with my room. The rooms definitely need updating. The rugs need a deep stream cleaning, hot water does not get very hot, and internet is slow to nonexistent. Ethernet did not work! Which was irritating. I had to go down to the lobby for internet and half the time, my 2 hotel supplied passwords would not work. The hotel is very secure. The guards out front are very helpful, even with exploring Cebu and Philippines. The pools are ok, I bit small for my standards, but I noticed all pools in Cebu are small. The worst thing always with this hotel is it will nickel and dime you for everything. I also suggest doing a few tours in Cebu. Find a tour to Bohol online and also a tour through out Cebu which the english speaking guards can help arrange a taxi. Always try to use a metered taxi, if you are going far, you must negotiated a price as the taxi driver will not do meter. I find this very fare, because the driver is going far and will have to return to the city with or without you. If you are looking for some female company that is always very easy in Cebu.
5 out of 5
by A verified traveler


Posted 03 17, 16
Pros: スタッフ
Location: アヤラモールに行くのに確かに難があるが、フィリピンなので可でしょう。まぁホテルに責がある訳では無いし。
ビジネスホテルとして平均的ですが、コストパフォーマンスを考えたら最高です。 レストランを含めてホテルスタッフはフレンドリーで満足しています。
4 out of 5
by A verified traveler

아얄라에서 가까운 호텔

Posted 03 11, 16
아얄라몰에서 가까워서 이동하기 좋고 직원들도 친찰하고 부대시설도 잘 되어있는 파크레인 호텔 강추합니다. 나중에 세부 오기는 분들은 꼭 한번 숙박 하시면 좋을듯 해요~가격 대비 너무 좋아요^^
4 out of 5
by A verified traveler from kobe japan


Posted 02 28, 16
ショッピングにも食事にも便利です スタッフの対応も丁寧で良かった 朝食は悪くはないですが、もう少し品数が多ければBESTです。
3 out of 5
by A verified traveler

Posted 02 24, 16
Room 612 smells like dirty socks when I arrived and not a good view. I requested room changed and accommodated me to a better room. Customer Service is good. They assisted me to transfer a better room.
5 out of 5
by A verified traveler from シンガポール


Posted 02 14, 16
3 out of 5
by A verified traveler

Central location

Posted 02 14, 16
Pros: The food and most of the staff.
Cons: Train the main desk people in customer service and the hotel facilities.
Location: Ayala mall, Yap house, Magellan's cross.
This hotel has great food and wonderful presentation in both the regular restaurant and the Cebuano native one. The included breakfast buffet has everything and the kitchen and waiter staff very gracious. Cleaning was good. For the first time ever we were traveling with a relative - 3 people, 2 beds. Extra payment for this. Every where we stayed especially here we had difficulty getting soap, towels, water, cups, glasses for three. Especially here. And they ration their toilet paper. One small roll a day. You had to keep asking until a few $ solved it. Had great difficulty charging my 110v lap top, Was told all kinds of lies by desk - we don't have any devices, you're on waiting list, will call you, etc. Again our tipping revealed a circuit right in the lobby for charging. Problem solved without the help of desk, Also for our 2 am check out, the desk would not help us expedite it the previous evening with a check of the mini bar, obtain our evening dining bill and prepare it for 2 am, etc. Probably thought I would steal a soda. I found the general staff much more helpful than the main desk people. Our third stay here. Barely 3 star rating with the annoyances,
5 out of 5
by A verified traveler from USA

Great hotel!

Posted 02 4, 16
We enjoyed our stay here! The room was comfortable and spacious. And the water pressure in the bathroom was fantastic! All the staff members always greeted us whether coming in, on the elevator, etc. They were very friendly and helpful. The breakfast buffet was very good, especially the made-to-order omelet. The location was also very good and even though the area is busy, it was quiet inside. I would definitely stay here again!
3 out of 5
by A verified traveler from 東京


Posted 01 31, 16
Cons: 写真のプールはあるのかないのかわかりませんでした。使っている様子も全く見かけませんでした。
Location: 設備は良い方だと思いますが、アヤラに行くのに二回横断歩道のない大通りを横切る必要があります。このホテルのせいではないですが、この辺がフィリピンのインフラのダメなところなので仕方ないですね。
このエリアで泊まるなら可もなく不可もなく問題なしです。 設備は良い方だと思いますが、アヤラに行くのに二回横断歩道のない大通りを横切る必要があります。 1回のレストランやカフェも使いやすいですが、年末に行ったせいか、思いのほかフィリピン人の宿泊者が多かったように思います。場所が中途半端なのでこの次は無さそうです。もし泊まるにしても、もう一つアヤラ寄りの他のホテルを選択します。