Ratings based on 629 Verified Reviews

3.9 out of 5
81% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from JAPAN

綺麗で便利

Posted 02 20, 17
アヤラモール目の前でとても便利。レストランやマッサージ店も近くにあって歩いていける。部屋も綺麗で広く、清潔。とても快適に過ごせた。
3 out of 5
by A verified traveler

Defintiley not a 4 star hotel

Posted 02 16, 17
This hotel might have been Nice Back in the day but it does not deserve its 4 stars today. Furniture is worn, bathtub was old and dirty and the buffet was basically empty.
4 out of 5
Recommended
for Everyone
by A verified traveler from y

便利の良いホテル

Posted 02 10, 17
幹線沿いの便利の良いホテルです。アヤラシティにも徒歩圏内です。歩いて5分ほどで行ける距離です。従業員の態度も良く、セキュリティもしっかりしていて快適でした。プールも利用できますし、綺麗なプールでした。また、利用したいと思います。
3 out of 5
by A verified traveler

It's ok!

Posted 02 6, 17
During my stay at this hotel(Parklane)the best part is I'm closer to the Quest hotel where's my babies party at..what i've noticed.the door of my room is couldn't close well due of the maintenance problem.which i have to call a person from the hotel to fix it.that they should have check the room b4 they rent it.but so far..all the staffs at the FD are nice,approachable,kind,and helpful.one more thing...the food is not that good and the price is too much for the food.Have a great 1 everyone!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis, IN

Cebu Parklane in comparison to other Cebu Hotels

Posted 02 5, 17
Pros: Hot water. Comfortable. Nice gym and pool. Good breakfast buffet. Decent Service.
Cons: Keep your commitments with reservations. Be a little more friendly at the front desk - the guy that checked us in was initially rude.
Location: The mall is a short walk away. The pool and gym are great. If you're adventurous, you can take a Jeepney or Tricycle anywhere in the city for pennies.
I stayed at 4 different hotels in Cebu, so I have some perspective now since my initially negative assessment of the Parklane. So the first impression I had was not good - both myself and my sister were not given the rooms we reserved. Both of us had reserved king size beds and she had upgraded her room (booked months in advance). They put us both in standard queen size rooms and didn't apologize, refund, or try to make up for it in any way. However, the Parklane was very clean, comfortable, had a delicious breakfast buffet, and most importantly, it had hot water. We westerners think that hot water is standard at every hotel, but it's not! We stayed at St Mark and the Crown Regency, and both only provided lukewarm water, which REALLY annoyed me. While both of the other hotels were very nice, I would have given up all of the benefits of those hotels for hot water. One final positive note - My sister left hundreds of dollars worth of electronics and clothing in her hotel room closet and safe. While it was a little difficult working with the staff on it, they retrieved the goods and returned them 2 days later. We thought they would have been stolen. By the end of our trip, while the city is unsanitary and chaotic, we found that most of the Filipino people are good and honorable and we would go back.
5 out of 5
Recommended
for Everyone
by A verified traveler

JTBでも使ってる

Posted 01 31, 17
非常にキレイでオシャレ。 ホテルマンがタクシーを捕まえてくれるので安心。 アラヤモールも徒歩ですぐ。 セブシティではオススメです。 ただ、ビーチはマクタン島なので注意です。
4 out of 5
Recommended
for Couples
by A verified traveler from 한국

아얄라몰이 가까워 좋았음.

Posted 01 29, 17
Pros: 위치,친절한 직원
Location: 좋았음.
새벽에 도착하여 잠시 머물렀음. 가격이 저렴하고 아얄라몰 바로 근처라 위치가 좋고 택시 잡기도 좋음. 새벽4시 체크인에도 직원들이 밝게 반겨줘 좋았음.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Staff but Room Leaves Something To Be Desire

Posted 01 23, 17
The hotel staff especially the front desk were exceptional. When I checked out i forgot to retrieve my parking ticket and she immediately informed me regarding it as I was about to take the elevator to basement 2.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted 01 21, 17
They should lower their food prices. The rates might be affortable to foreigners bt too costly for ordinary filipinos...
5 out of 5
Recommended
for Everyone
by A verified traveler from alberta, canada

excellent staff performance

Posted 01 16, 17
Pros: the friendly smiley staff; cleanliness of the facility
Cons: probably, the floor carpeting' correct the leakage from the tub to prevent accident i.e. slipping
Location: location is great- proximity to the ayala mall is a plus
- very friendly and accommodating staff from the entrance i.e- security, reception, bell boys, housekeeping and prompt respond to solve minor bathroom leak by the maintenance staff nice entertainment during our dinner at the restaurant on the 4th floor food was great! staff very well tained - airconditioning quiet and functioning well -staff in charge of the mini bar approached us that maybe 2 items were missing; honestly, we did not consume any of it; suggestion to future occupants to make just a quick inventory to make sure that the contents of the minibar corresponds with their list. I was willing to cover the cost for the staff- apparently they are the ones charged? if items are missing, but the check-in receptionist said she'll "sign for it"- (whatever it means)