Ratings based on 106 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2023 on Orbitz
by A verified traveler
Posted 18 Nov 2023
A nice inexpensive olderproperty centrally located to Mango Square an Ayala Mall. You do have to pay extra to use the gym that Expedia i.plies is free. You also have to surrender your key to the front desk with each exit and than wait in an always bust line to retrieve your key upon return.
by A verified traveler
Posted 6 Sep 2023 on Hotels
by A verified traveler
Posted 22 Jul 2023 on Hotels
Comment from Hotel Management
24 Jul 2023 by Jamie, Hotel Management
Thanks for the most generous score Sofel. We hope to have you again next time you're in town.
by A verified traveler
Posted 25 Jun 2023 on Hotels
Comment from Hotel Management
26 Jun 2023 by Jamie, Hotel Management
We apologize if your stay was not to your satisfaction Gunhee. We take these reviews seriously in order to improve our quality. Thank you very much for making us a part of your travel plans
by A verified traveler
Posted 16 May 2023 on Hotels
Comment from Hotel Management
17 May 2023 by Jamie, Hotel Management
Thanks for the generous review score Anna. We hope to have you again in the future. Happy trails!
by A verified traveler
Perfect stay
Posted 23 Apr 2023 on HotelsI am very satisfied. I am looking forward to stay again at Allsons Inn in my next travel to Cebu.
Comment from Hotel Management
10 May 2023 by Jamie Craig, Hotel Management
Thanks for the perfect review score Ramil. We are glad to have made your stay most satisfactory
by A verified traveler
Allisons Inn Should be Allisons Out!
Posted 15 Apr 2023 on HotelsUpon check-in, my family was asked for receipts and paperwork like they were trying to sneak into a low-budget hotel for free. Great Allisons’ Inn welcome.
But wait. There’s more.
I tried talking to both of the desk agents and they completely ignored me and refused to even acknowledge my questions. Maybe they are mutes.
Once in the room, there was only 1 bed. The listing stated 2 beds. The linen smelled and looked used and unchanged. This is a recurring trend at this hotel. Check the other reviews.
We were also told that pets would be charged 500p each when the listing says pets stay free.
Update #1: Moved to another room after complaining about the beds and linen.
Update #2: Still charging for pets. It’s called “bait and switch” and Allisons’ Inn has perfected the art.
Update #3: So Hotels.com called on our behalf and were also told 500p per pet, regardless of the listing.
I would rather sleep on a flattened cardboard box in front of 7-11 than either stay here or allow any family to stay here ever again.
Update #4: So upon checkout, the management wouldn’t even entertain the idea of a discounted pet fee. We asked for a split rate. Nope. No. Never.
My final assessment is to avoid this place. Its super cheap, but does that mean you have to put up with this? Does it mean “no customer service?” Does it mean you have to deal with poor “management?” For me, it’s clear the answer is a resounding NO, but you make your own decision.
Comment from Hotel Management
10 May 2023 by Jamie Craig, Hotel Management
Hello Angelo. Your review has been recieved and we appreciate you sharing your experience with us to help us improve. As stated the Pet Fee notice has been addressed to prevent any confusion along with our other hotel policies. Our commitment to improving our cleanliness and room quality is ongoing with a replenishment as part of our post pandemic recovery efforts. With your report on customer service we are looking into it as per your duration of stay to train our staff better. We also apologize for your check in experience and we have streamlined this process. Once again. Our thanks for pointing out these matters for our improvement.
by A verified traveler
Posted 14 Apr 2023 on Hotels
Comment from Hotel Management
10 May 2023 by Jamie, Hotel Management
Thanks for leaving a review score on us Glaiza. Every bit helps to our commitment to improve. Have a nice day ahead
by A verified traveler
Amazing place to stay
Posted 29 Nov 2022 on HotelsIt was so good. We felt comfirtable. Accessible to transportation.
