Ratings based on 229 Verified Reviews
3.2 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Mango Park Hotel Stay
Posted 30 Dec 2018 on HotelsThe staff were courteous and helpful during my stay. The room was average but reasonably priced.
by A verified traveler
A different experience...
Posted 10 Dec 2018 on HotelsI stayed at the hotel several times in the past... i had great experiences previoysly. This time it was the other way around. When we got in to our room, it seemed like it was not ready yet. The toiletries and the towels were not available, the staff had to go back and get them when we asked for them. The beds were ready and tidy though. The ventilation/AC was fine. We stayed there for 2nights and when we tried having breakfast at around 9am, it was no longer available since they said complimentary breakfast was only up until 9am. In the past, it was until 10am. When we asked the FD, the attendant sounded a bit rude. She did not even apologized that we missed it or even offeted alternatives. It was said on the app that house keeping was daily but our room was never cleaned on the 2nd day. Despite the experience i would still stay at the hotel in the future.
by A verified traveler
Posted 9 Dec 2018
this hotel is near Osmena Circle. which has a mall and numerous eating
estabishments.Also nearby are many points of interest for tourists.
by A verified traveler
Poor connection
Posted 3 Dec 2018 on HotelsInternet connection in the entire area is just playing up...
by A verified traveler from Bangkok
Posted 23 Oct 2018
The room was a little dirty although not terribly. Wifi was spotty. Continental breakfast was amazing and the location is not bad. 30 minutes from the airport and pier
by A verified traveler
In need of renovation
Posted 4 Oct 2018 on HotelsLocation is alright, but not a nice walking area. Older hotel in need of renovation. Minimal toiletries, no dental kit, no shampoo, no slippers. Thin linens and towels.. No water-boiler for coffee/tea. Safe box not working. Two cloth hangers and one straight chair. Lack of comfort.
They requested deposit, but it is not our policy to pay deposits on prepaid booking. Breakfast was sufficient, standard Filipino fare, good fruit, but horrible bacon. Service was alright other than slow check-in.
Budget price indeed, and good for one night but not more.
by A verified traveler from Canada
Posted 17 Sep 2018
Need food in restaurant and better cleaning in rooms
by A verified traveler from Las Vegas, U.S.
Posted 27 Aug 2018
The Staff is Excellent, Everyone! They are all very hard working and very pleasant! The Security Officer also!
The hotel is aging and more repairs are needed.
The bed mattress is very comfortable, sheets and towels are very fresh and clean.
Salamat to the hardworking Staff! :)
Comment from Hotel Management
28 Aug 2018 by chim, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Didn't live up to expectations
Posted 10 Aug 2018The hotel didn't live up to what we expected everything was a bit run down and could do with decorating. The plug sockets didn't work, the pool was fine but there was nowhere to sit around the pool. Breakfast was poor they had a big menu but only 2 options available. The staff where very nice and helpful.
by A verified traveler
Posted 31 Jul 2018 on Hotels
The building is old; but staff tried their best.
Comment from Hotel Management
13 Aug 2018 by Chim, Hotel Management
Thanks for staying with us. We appreciate your feedback!