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At check-in, I didn't get the room that I paid for but they were able to move me the next day. The new rooms' USB port wasn't working but somebody came in fixed it right away. Breakfast buffet is okay. Overall this place is comfortable and very accessible to everything!
Staff was friendly and quick to respond to requests. 1 elevator was not working so there was a long wait for the elevator and many times it was already full. No free breakfast. WIFI was good however it was intermittent.
The staff were wonderful and welcoming. This hotel has been our to go hotel whenever we are in the city. The rooftop pool is my niece fave spot. its quite and relaxing. You can see the view of the city. Cleanliness and the aminities drew us here to always come back.
Rooms are reasonable and staff is friendly. Just the WIFI and the pool are jokes. Both need significant improvement. Not worthwhile to advertise them.
A deposit of 1000 pesos required at checkin. Good breakfast. We have no complains for the price paid for a five-night stay. Very close to Ayala Center Mall.
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