Ratings based on 995 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Apr 2024
Just as advertised! Large rooms and excellent breakfast with a decent amount of restaurants on site.
Would highly recommend
by A verified traveler from Carrollton
Posted 14 Apr 2024
Very safe area near the malls and restaurants.Excellent staff and nice property.
Highly recommended.
by A verified traveler
Posted 10 Apr 2024
Overall! Quite good.
Comment from Hotel Management
12 Apr 2024 by Waterfront Cebu City Hotel and Casino, Hotel Management
Hello David,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino
by A verified traveler
Posted 4 Apr 2024
I’ve stay at Waterfront in Davao and it was as ok and could have been better and expected the same from Cebu. I was wrong, I was shocked this truly a 5 star hotel. Rooms and service was great.
Comment from Hotel Management
5 Apr 2024 by Waterfront Cebu, Hotel Management
Hello Tollis,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino
by A verified traveler from San Antonio
Posted 19 Mar 2024
Enjoyed my stay. Staff very friendly. Love the towels. So, nice to just walk out and taxi standing by ready to go.
Comment from Hotel Management
21 Mar 2024 by Waterfront Cebu City Hotel and Casino, Hotel Management
Hello, Roberto!Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino
by A verified traveler
Posted 17 Mar 2024
Totally unorganized .. checkin 3 pm no checkin til after 5 . Sad ... needs renovating
Comment from Hotel Management
18 Mar 2024 by Waterfront Cebu City Hotel and Casino, Hotel Management
Hello Edward, Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino
by A verified traveler
Posted 16 Mar 2024
was good.
Comment from Hotel Management
18 Mar 2024 by Waterfront Cebu City Hotel and Casino, Hotel Management
Hello Andrew,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino
by A verified traveler
Posted 12 Mar 2024
Comment from Hotel Management
2 Apr 2024 by Waterfront Cebu City Hotel and Casino, Hotel Management
Hello, Randy!Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino
by A verified traveler
Posted 2 Mar 2024
Nice hotel near tech center, good rates, decent gym.
Comment from Hotel Management
4 Mar 2024 by Waterfront Cebu City Hotel and Casino, Hotel Management
Hello Larry,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino
by A verified traveler
Posted 22 Feb 2024
Comment from Hotel Management
26 Feb 2024 by Waterfront Cebu City Hotel and Casino, Hotel Management
Hello Jacob, Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino
