Ratings based on 718 Verified Reviews

3.9 out of 5
81% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Cebu

nice hotel but disappointing service

Posted 09 20, 17
Pros: close to the nicest mall in cebu.
Cons: service,service and service. really slow to act.
Location: go the mall for shopping. good restaurants there. also the hotel is near to good nice life spots.
checked in the hotel with my girlfriend and her sister. Internet is slow, barely can stream anything. I asked for tissue since we ran out, It took 5 calls to the front desk to get somebody to bring a roll of tissue to the room.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Accessible to malls

Posted 09 17, 17
We like the hotel. The only thing is they have on going renovations right now. It's noisy even if it is still very early in the morning. Very disturbing to the guests that are sleeping.
Comment from Hotel Management
09 21, 17 by parklane, Hotel Management
Maayong Hapon Jill! Thank you for taking the time to tell us about your unfortunate experience. We sincerely apologize for the inconvenience the noise has caused you. Please be assured that on your next stay, we will try our best to book you in a room with less noise so as not to disturb your peace and quiet. Daghang Salamat!
3 out of 5
by A verified traveler from Rancho Palos Verdes, CA

Average Hotel in Cebu

Posted 08 1, 17
Pros: Convenient location if out and about in Cebu City, We had a large room perhaps may have booked a deluxe room.
Cons: Some things could have been fixed - water pressure was not consistent.
Stayed here for 2 nights en route to Palawan, and it was just okay. Meals are a tad overpriced, and room was average. Staff was very nice and helpful. There were only 2 elevators that somewhat took forever. Don't recall seeing a full bar at this hotel. Stayed at Mandarin Plaza across the street for half the price a few days later, and found Mandarin much better so I am not sure why this hotel cost twice more. Overall, nothing memorable here that wow'd me enough to recommend to a friend or to stay again.
Comment from Hotel Management
08 7, 17 by parklane, Hotel Management
Dear Meluz, Greetings from Cebu Parklane International Hotel. Thank you for choosing to stay with us recently. It was a pleasure to be of service to you. We hope to see you again soon. Rest assured that your comments are noted and are highly appreciated. Daghang Salamat!
2 out of 5
by A verified traveler from Charlotte, NC USA

Cebu Parklane International Hotel

Posted 07 12, 17
Pros: Nice pool, decent breakfast
Cons: Pricing honesty
Location: The hotel is pretty close to Ayala Mall
Unfortunately we feel ripped off by this hotel! We were charged an extra fee for my 9 year old daughter. While we were at the hotel, I booked another room for my in-laws. The desk clerk gave me a price list. On the price list it stated that children under the age of 12 were free! I asked the clerk why I was charged an extra fee but he couldn't give me a straight answer. We will not be returning to this hotel!
Comment from Hotel Management
07 18, 17 by parklane, Hotel Management
Dear Mark, Greetings from Cebu Parklane International Hotel! Thank you for giving us an overall rating of 2 and for sharing your experience with us. We sincerely apologize for the circumstances you have encountered during your stay here at our hotel. In as much as we want to offer impeccable service to our valued guests like you, lapses such as these, at times, are unavoidable. Rest assured that this matter was brought to the knowledge of the concerned department to be rectified. Again, please accept our apology and we look forward to your return stay soon. Daghang Salamat!
4 out of 5
Recommended
for Everyone
by A verified traveler from California-USA

Amara Hotel

Posted 07 6, 17
The staff are very helpful , friendly and polite. The room is small and has an old , not so good looking carpet - it really needs to be changed! The bathroom is very small and not a good size for a family to use - space too small ! The cockroaches also need to go - not good !!! The hotel restaurant is very pricey, even their buffet . On the other hand we loved the idea that the hotel is only a walking distance to Ayala mall .
Comment from Hotel Management
07 20, 17 by parklane, Hotel Management
Dear May, Greetings from Cebu Parklane International Hotel. Thank you for choosing to stay with us recently. It was a pleasure to be of service to you. We hope to see you again soon. Please feel free to book ahead of time so we can reserve your favorite room! Rest assured that your comments are noted and are highly appreciated. Daghang Salamat!
4 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo

Nice hotel in the center of Cebu City.

Posted 06 30, 17
Pros: Good breakfast in a nice setting.
Cons: The wifi password cancels out every time you turn it off and the sign in again.
Location: Located in the center of Cebu downtown. Not much to do other than walking around the Ayala Mall for people watching or whatever.
Its dark wood trimming interior with large windows give a certain charm to this downtown hotel. The hotel offers an excellent buffet breakfast. The nearby Alaya Mall provides all your shopping and eatery needs. Hop on to a jeepney and check out the Colon Street, a local shopping street during the daytime. Well trained hotel staff.
Comment from Hotel Management
07 18, 17 by parklane, Hotel Management
Dear David, Greetings from Cebu Parklane International Hotel. Thank you for choosing to stay with us recently. It was a pleasure to be of service to you. We hope to see you again soon. Please feel free to book ahead of time so we can reserve your favorite room! Rest assured that your comments are noted and are highly appreciated. Daghang Salamat!
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Great hotel

Posted 06 27, 17
Staff were very friendly and welcoming. Hotel accommodation is excellent. Room very spacious and clean. Great food. Will recommend to family and friends. Will definitely stay here next time.
Comment from Hotel Management
07 20, 17 by parklane, Hotel Management
Dear Anna, Greetings from Cebu Parklane International Hotel. Thank you for choosing to stay with us recently. It was a pleasure to be of service to you. We hope to see you again soon. Please feel free to book ahead of time so we can reserve your favorite room! Daghang Salamat!
4 out of 5
Recommended
for Everyone
by A verified traveler from iowa

Parkland Cebu

Posted 06 27, 17
This is my 3rd time at the Parkland in Cebu. I'm welcomed by security and staff at every stay. Rooms are great, service excellent. It's close to Ayala Mall and business district. Couldn't ask for more. My 2nd home
Comment from Hotel Management
07 27, 17 by parklane, Hotel Management
Dear John, Greetings from Cebu Parklane International Hotel. Thank you for choosing to stay with us recently. It was a pleasure to be of service to you. We hope to see you again soon. Please feel free to book ahead of time so we can reserve your favorite room! Daghang Salamat!
4 out of 5
by Chris

This traveler left a rating score only Posted 06 22, 17 on Hotels
4 out of 5
by Oeyvind

Ceby Parklane - A nice play to stay in Cebu City

Posted 06 21, 17 on Hotels
It was just a very nice stay
Comment from Hotel Management
07 18, 17
Dear Oeyvind, Greetings from Cebu Parklane International Hotel. Thank you for choosing to stay with us recently. It was a pleasure to be of service to you. We hope to see you again soon. Please feel free to book ahead of time so we can reserve your favorite room! Daghang Salamat!