Ratings based on 1,000 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Apr 2024
It’s clean and very accessible to malls and other imp. areas. Very friendly staff specially the guards.
by A verified traveler
Posted 19 Feb 2024
Great stay, clean comfortable room. Great breakfast buffet. Lovely pool which is under used we had it all to ourselves!
by A verified traveler
Posted 26 Jan 2024
Kind and knowledgeable staff. Very good food options and convenient location!
by A verified traveler
Posted 5 Oct 2023
generaly ok , would stay here again
by A verified traveler from NEW BRIGHTON
Posted 8 Jul 2023
The staff are helpful. Accommodated our requests.
Comment from Hotel Management
10 Jul 2023 by cpih, Hotel Management
Dear Debie,Greetings from Cebu Parklane International Hotel!Thank you for choosing to stay with us recently. It was a pleasure to be of service to you. We hope to see you again soon. Daghang Salamat!
by A verified traveler from aurora
Posted 25 Jun 2023
This is our go to place. Every time we go back to visit family in Philippines we spend a couple days in city either before or after. This is only place we stay. Great hotel, awesome staff. Walking distance to mall with tons of dining options. Love it here. Breakfast buffet is worth it, just FYI, it is more Filipino style but they can accommodate a little for you.
Comment from Hotel Management
26 Jun 2023 by cpih, Hotel Management
Dear Valued Guest,Greetings from Cebu Parklane International Hotel!Thank you for choosing to stay with us recently. It was a pleasure to be of service to you. We hope to see you again soon. Daghang Salamat!
by A verified traveler from aurora
Posted 5 Jun 2023
My go to place to stay when in Cebu City. Been staying there for years. Never disappointed. Clean, very friendly staff. Good location. 5 minute walk to Ayala Mall. Great place overall
Comment from Hotel Management
5 Jun 2023 by cpih, Hotel Management
Dear Anthony,Greetings from Cebu Parklane International Hotel!Thank you for choosing to stay with us recently. It was a pleasure to be of service to you. We hope to see you again soon. Daghang Salamat!
by A verified traveler
Posted 24 May 2023
Comment from Hotel Management
15 Jun 2023 by cpih, Hotel Management
Dear Valued Guest,Greetings from Cebu Parklane International Hotel!Thank you for choosing to stay with us recently. It was a pleasure to be of service to you. We hope to see you again soon. Daghang Salamat!
by A verified traveler from Canoga Park
Posted 22 May 2023
Very unfriendly staff and management. Kept reminding us that we are paying less than other guests so we don't deserve any of the amenities. Very bad for Expedia. You should consider them as one of your vendors or pay them more so they can treat Expedia guests as their other paying guests. VERY BAD.
Comment from Hotel Management
23 May 2023 by cpih, Hotel Management
Dear Motaz,Greetings from Cebu Parklane International Hotel! Thank you for sharing your experience with us. We sincerely apologize for the circumstances you have encountered. In as much as we want to offer impeccable service to our valued guests like you, minor lapses and errors on operational issues are unavoidable. Please be assured that this matter was brought to the knowledge of the concerned department to be rectified. Again, please accept our apology and we look forward to your return stay soon. Daghang Salamat!
by A verified traveler from Huntington Beach
Posted 4 May 2023
Nice Hotel in a convenient location. Internet connection was on and off, making it difficult to communicate or get work done. Especially bad at night when the usage is high.
Comment from Hotel Management
5 May 2023 by cpih, Hotel Management
Dear James,Greetings from Cebu Parklane International Hotel!Thank you for choosing to stay with us recently. It was a pleasure to be of service to you. We hope to see you again soon. Rest assured that your comments are noted and highly appreciated.Daghang Salamat!
