Ratings based on 154 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Mar 2024
Staff and room were good but the noise from the events in the middle of the hotel were very loud so we couldn’t sleep the first night past 7am when they started. After that I complained and they didn’t start till after 8 am but was still so loud was hard to hear the tv in the room
by A verified traveler
Posted 19 Feb 2024
Nice and quiet
Comment from Hotel Management
25 Feb 2024 by Ryle Silvestre (Front Office Manager), Hotel Management
Dear Ms. Elizabeth, Thank you for having time to give a great review of our hotel! We are all very thrilled with the rating you have given us.Again, thank you and we hope to see you again very soon.Sincerely,Ryle SilvestreFront Office Manager
by A verified traveler
Posted 12 Jan 2024
The staff was excellent. Friendly, helpful. The food served was very good, with great choices and excellent service.
Comment from Hotel Management
17 Jan 2024 by Ryle (Front Office Manager), Hotel Management
Dear Mr. Henry, Thank you for having time to give a great review of our hotel! We are all very thrilled with the rating you have given us.Again, thank you and we hope to see you again very soon.Sincerely,Ryle SilvestreFront Office Manager
by A verified traveler
Posted 13 Dec 2023 on Hotels
Comment from Hotel Management
7 Jan 2024 by Ryle (Front Office Manager), Hotel Management
Dear Mr. Jerry, Thank you for having time to give a great review of our hotel! We are all very thrilled with the rating you have given us.Again, thank you and we hope to see you again very soon.Sincerely,Ryle SilvestreFront Office Manager
by A verified traveler
Posted 7 Oct 2023
People are nice. But not much on vegetarian menu. Difficult to get transportation to nearby stores.
Comment from Hotel Management
12 Oct 2023 by Ryle Silvestre (Front Office Manager), Hotel Management
Dear Mr./Ms. Chandramouli, We are privileged to know that you had an awesome experience with us.We appreciate you highlighting the areas that matter to you the most as it helps us to improve our services. Your thoughtful remarks and observations will be shared with the team and rest assured it will be taken seriously.Thank you for staying with us and we hope to see you again soon.Sincerely,Ryle SilvestreFront Office Manager
by A verified traveler
Posted 25 Sep 2023
Comment from Hotel Management
25 Oct 2023 by Ryle, Hotel Management
Dear Mr. Christopher, Thank you for having time to give a great review of our hotel! We are all very thrilled with the rating you have given us.Again, thank you and we hope to see you again very soon.Sincerely,Ryle SilvestreFront Office Manager
by A verified traveler
Posted 9 Sep 2023
I like and enjoy to stay in general
Comment from Hotel Management
10 Sep 2023 by Ryle Silvestre (Front Office Manager), Hotel Management
Dear Ms. Gerlita, Thank you for having time to give a great review of our hotel! We are all very thrilled with the rating you have given us.Again, thank you and we hope to see you again very soon.Sincerely,Ryle SilvestreFront Office Manager
by A verified traveler from Alameda
Posted 22 Aug 2023
The Gym didn’t have towels. No tissue in the room. The hotel wanted to nickel and dime everything including extra towels.
Comment from Hotel Management
23 Aug 2023 by Ryle Silvestre (Front Office Manager), Hotel Management
Dear Ms. Nancy, Thank you for taking the time to share your feedback.We apologize for the inconvenience you experienced during your stay. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Rest assured that the areas for improvement will be shared to the team to avoid recurrence.We all sincerely hope we can see you back here again so we can show you our true hospitality.Sincerely,Ryle SilvestreFront Office Manager
by A verified traveler
Posted 20 Aug 2023
No complain , im happy to stay bayleaf hotel
Comment from Hotel Management
2 Sep 2023 by Ryle Silvestre (Front Office Manager), Hotel Management
Dear Ms. Gerlita, Thank you for having time to give a great review of our hotel! We are all very thrilled with the rating you have given us.Again, thank you and we hope to see you again very soon.Sincerely,Ryle SilvestreFront Office Manager
by A verified traveler
Posted 9 Aug 2023 on Hotels
Comment from Hotel Management
12 Aug 2023 by Ryle, Hotel Management
Dear Valued Guest, Thank you for having time to give a great review of our hotel! We are all very thrilled with the rating you have given us.Again, thank you and we hope to see you again very soon.Sincerely,Ryle SilvestreFront Office Manager