Ratings based on 63 Verified Reviews

3.2 out of 5
80% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Mar 2024
clean. welcoming staff. very good food
1 out of 5
by A verified traveler

Posted 14 Sep 2023
One star experience for the price of a 3.5 star hotel. Staff were not very friendly or hospitable. Breakfast options were limited and not good. Constant slamming doors. Shower not working great. Towels and bedding seemed old and poor quality. Saw a cockroach.
5 out of 5
by A verified traveler from Port Huon

Posted 2 Aug 2023
Staff are great, very friendly, reliable and helpful. My brother and his family of 5 stayed overnight so we could bond longer, they are from General Trias. Thank you, it was a great experience for the kids especially. They used the pool, it was love. We wished we booked there but it was sold out on the dates we wanted. The billiard table was a bonus, my Aussie husband bonded with my brother over severa games which he won, it was a memorable time for all of us. Thanks a lot!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jul 2023 on Hotels
5 out of 5
by A verified traveler

Posted 23 Apr 2023
Tagaytay Country Hotel is a great considering the rates. We booked 3 rooms, and all are clean and restful. WIFI connection is strong even the rooms located on lower ground. The kids enjoy the amenities especially the infinity pool. And the best of all is the friendly hotel staff from the front desk, Bellboys, housekeeping and security. We will be back soon! rated 5 star
Comment from Hotel Management
24 May 2023 by Serge, Hotel Management
Hi Mr. Felipe,Thank you for your positive feedback. Hope to see you soon again in our property.Keep Safe and Take Care Always.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Feb 2023 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Aug 2022
2 out of 5
by A verified traveler

Posted 30 Jul 2022
This property has been a nightmare. We decided to come to Tagaytay last minute and found this place because of the pool. Come to find out, the pool was not available. However, we decided to stay a couple more days so we can explore more so we booked a different room to accommodate all 6 of us. When we checked in, they claimed to give us an “upgrade.” Shortly after getting to the room, we received a phone call from the front desk stating that the room that we got was only for 4 and that I needed to pay additionally for the 2 adults. I purposely booked for 6 (4 adults and 2 children) because that was how many we had in our party. How dare this property claim to provide an upgrade and then try to charge us extra?! Ridiculous! To top it off, they send over a messenger to try to charge us and send over a bill?! This is not just bad business but it is so unprofessional. I definitely DO NOT recommend this place. Never have I experienced this!
5 out of 5
by A verified traveler

Tagaytay Escapade

Posted 28 Jul 2019 on Hotels
We were on family vacation, eight (8) of us, including two (2) senior citizens (my in-laws). reserve three (3) bunker-type rooms, because i thought it was small. But to our surprise, the room was spacious, comfortable & contains 4 beds per room for a total of 12 beds! I could have paid only TWO ROOMS instead of THREE (my goodness!) There is no elevator (LIFT) in the hotel. The breakfast was also great. The air-conditioning was very cold. There is little issue regarding there "smoking area" located in the distal right of the entrance door. The smokes of the brats still reaches our nostrils. (Pls provide a "vacuum-type" room for this smokers) Overall, our stay is great. When you go to Tagaytay (in a group of tight budget), this is a perfect place! We will still stay in this hotel when we go back to Tagaytay.
5 out of 5
by A verified traveler

Posted 7 May 2019
The garden, the fountain, the pool are nice and clean. The CR in our room needs renovation.