Ratings based on 133 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Didn't have the one thing I asked for
Posted 22 Apr 2022 on HotelsI filtered the selection to rooms with bath tubs. I even put it in the remarks section before check in. I only found out that there's no bath tub upon entering the room. The room also reeked of bleach.
Bath shampoo at gel containers won't dispense properly. Shower will only work if full pressure.
by A verified traveler
Posted 27 Feb 2021 on Hotels
by A verified traveler
Posted 8 Feb 2021 on Hotels
Awesome!
by A verified traveler
Posted 5 Dec 2020
Comment from Hotel Management
13 Jan 2021 by MO, Hotel Management
Thank you very much for that high rating. We hope we made your stay comfortable. Looking forward to welcoming you back!
by A verified traveler
Posted 26 Nov 2020 on Hotels
Comment from Hotel Management
13 Jan 2021 by MO, Hotel Management
Thank you for your great feedback, Ms. Lovely. We hope to welcome you back soon!
by A verified traveler from California
Posted 29 Dec 2019
The place is quiet but breakfast buffet is terrible. Towels need to be replace. They’re already old and off white. Check in check out takes too long!
by A verified traveler from Tampa
Posted 17 Dec 2019
Was advised on expedia that a room could occupy up to 3 persons. On check in, was made aware that there would be an additional fee for 3rd person. This should have been made more clear during booking.
by A verified traveler from Los Angeles
Posted 28 Nov 2019
When we had problems with our room such as broken safe, metal towel holder in bathroom fell, requests for more towels, the staff responded quickly. Although the hotel lobby smelled pleasant like a spa, the corridor outside our room and inside our room smelled like sewage.The brunch options were okay, had many options, but if you did not get there early you risk not having anything to eat because they do not refill anything.One of the main reasons my family chose to stay at this hotel to attend a wedding is because they were the only Hotel who would for a fee, arrange transportation from the airport.
by A verified traveler
Posted 27 Nov 2019
Comment from Hotel Management
7 Jan 2020 by MO, Hotel Management
Thank you for the high ratings you have given us. Our team is looking forward to welcoming you back again!
by A verified traveler from Tagaytay, Philippines
Posted 17 Oct 2019
Poor wifi connection but everything else is great.
Comment from Hotel Management
11 Nov 2019 by MO, Hotel Management
Thank you for your feedback. We truly appreciate your honest review on our wifi connection. Rest assured this has been endorsed to our service provider for checking. Nonetheless, we look forward to welcoming you back!
