Ratings based on 992 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Feb 2024
by A verified traveler
Posted 7 Feb 2024
The property is oirdates and many facilities are not working, like the business centwr. My room smelled of smoke, as did many of the hallways. The attempts to cover the smell with airfresheners resulted in a terrible smell.
by A verified traveler
Posted 31 Jan 2024
Old building with colonial history background. Very good service and friendly staff. I enjoyed my stay. Thanks.
by A verified traveler from Llandaff
Posted 26 Jan 2024
Good access to old town from back of hotel. TWO problems: I found one cockroach in my room, breakfast room very busy unless you get uo very early.
by A verified traveler
Posted 24 Jan 2024
Good hotel comfortable and friendly. Easily walkable to all George Town has to offer.
by A verified traveler
Posted 14 Jan 2024
Clean, cosy room, great staff service and nice buffet breakfast.
by A verified traveler
Posted 31 Dec 2023
The staff at Royale Chulan was very hospitable and made our stay very pleasant!
by A verified traveler
Posted 15 Dec 2023
Loved the style and Heritage of the building. The staff were wonderful.
by A verified traveler
Posted 20 Nov 2023
Enjoyed our stay. Very nice, polite & helpful and accommodating staff. Gym was adequate and better than a lot of other hotels I've been to. Breakfast buffet was quite good with a nice change of food daily. Only terrible thing were the fruit juices esp. the OJ. Would definitely highly recommend and stay again.
by A verified traveler
Posted 13 Nov 2023
Breakfast