Ratings based on 985 Verified Reviews
2.4 Room cleanliness
3.1 Service & staff
2.6 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Hotel Manager, Hotel Management
Dear Skyla,Thank you for your positive rating! We're glad to hear that you had a good experience during your stay. If there are any specific aspects of your stay that you particularly enjoyed or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Hotel Manager, Hotel Management
Dear Kaniya,Thank you for taking the time to share your feedback. We strive to provide the best experience possible for all our guests. If there are any specific areas where we can improve or if there's anything we can do to enhance your experience in the future, please let us know. We value your input and hope to have the opportunity to make your next stay with us even better.Sincerely,Hotel Manager
by A verified traveler
Posted 12 Apr 2024
Renovations are a plus. This is an average but reasonable motel. Good for a night or two. Breakfast was a prepackaged pastry. Need to have something for diabetics. Afternoon desk clerk was friendly and very helpful. Morning clerk informed me that it would take 4-5 days for the security deposit to be refunded to my credit card.
Comment from Hotel Management
13 Apr 2024 by Hotel Manager , Hotel Management
Dear Judith,Thank you for your feedback. We're glad you appreciated the renovations and found our motel suitable for a short stay. We apologize for the limited breakfast options and will consider adding diabetic-friendly options in the future. We're pleased to hear that our staff, particularly the afternoon clerk, was friendly and helpful. We appreciate your patronage and hope to welcome you back for a more enjoyable experience.Sincerely, Hotel Manager
by A verified traveler
Posted 9 Apr 2024
Cheap place to stay if on beach line.
Comment from Hotel Management
11 Apr 2024 by Hotel Manager , Hotel Management
Dear Cheryl,Thank you for your feedback. We're glad you found our hotel to be affordable, especially if you're looking for accommodations near the beach. We appreciate your input and hope to welcome you back for a better stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 2 Apr 2024
Beach
Comment from Hotel Management
3 Apr 2024 by Hotel Manager, Hotel Management
Dear Bradley,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you enjoyed the beach during your stay. If there are any other aspects you would like us to address or if you have any further comments, please let us know. We value your input and hope to welcome you back for another great experience in the future.Sincerely,Hotel Manager
by A verified traveler
Posted 24 Mar 2024
I had no TV. Called front desk. No one came. 🤔😬
Comment from Hotel Management
26 Mar 2024 by Hotel Manager, Hotel Management
Dear Michelle,We apologize for the inconvenience you experienced with the TV during your stay. Your feedback is important to us, and we will address this issue with our team to ensure prompt assistance for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a better experience.Sincerely,Hotel Manager
by A verified traveler
Posted 17 Mar 2024
It was nasty
Comment from Hotel Management
18 Mar 2024 by Hotel Manager, Hotel Management
Dear Grant,We apologize for your unpleasant experience during your recent stay, as indicated in your review on Expedia. Our team is committed to providing a comfortable and enjoyable environment for all our guests, and we regret that we fell short of meeting your expectations on this occasion.Your feedback is valuable to us, and we will use it to identify areas for improvement and ensure that future guests do not encounter similar issues. We appreciate your candor and hope to have the opportunity to welcome you back for a more positive experience.Sincerely,Hotel Manager
by A verified traveler
Posted 17 Mar 2024
Stall wasn’t excellent but the pictures will fool you
Comment from Hotel Management
18 Mar 2024 by Hotel Manager, Hotel Management
Dear Deliah,Thank you for taking the time to share your feedback following your recent stay with us, as rated on Expedia. We apologize for any inconvenience you experienced regarding the service provided by our staff and any discrepancies between the pictures and the actual experience.Your comments are valuable to us, and we will address these issues with our team to ensure improvements are made. We strive to provide accurate representations of our property and deliver exceptional service to all our guests.We appreciate your input and hope to have the opportunity to welcome you back for a more satisfying stay in the future.Sincerely,Hotel Manager
by A verified traveler
Posted 17 Mar 2024
Room was dirty
Comment from Hotel Management
22 Mar 2024 by Hotel Manager, Hotel Management
Dear Doneal,We apologize for the cleanliness issues you encountered during your stay. This falls below our standards, and we take such matters very seriously. Rest assured, we are addressing this issue immediately to ensure it does not happen again. We appreciate your feedback and hope to have the opportunity to make it right for you in the future.Sincerely,Hotel Manager
by A verified traveler
Posted 16 Mar 2024
Filthy! Tub water does not let out. No trash can. No phone. Horrible smell
Comment from Hotel Management
16 Mar 2024 by Hotel Manager, Hotel Management
Dear Alexandria,We sincerely apologize for the subpar experience you had during your stay. It's disheartening to hear about the cleanliness issues, bathtub drainage problems, absence of essential amenities like a trash can and phone, and unpleasant odors. Rest assured, we are taking immediate action to address these concerns and ensure a higher standard of service and comfort for our guests. Your feedback is valuable to us, and we appreciate you bringing these matters to our attention.Sincerely,Hotel Manager
