Ratings based on 961 Verified Reviews
3.9 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Apr 2024
Interactions with the staff were fine. We stayed on the second floor and it was very damp and musty. My clothes smelled musty when I got home. The room seemed clean, but the musty smells were a bit overwhelming. Breakfast was the same every day but it was pretty good, plenty of options including eggs and sausage. Really good coffee from the machine.
by A verified traveler
Posted 15 Apr 2024
The sheets on the bed had a stain on them. There was hair on the sheets and in the bathroom.
Comment from Hotel Management
16 Apr 2024 by Hotel Manager, Hotel Management
Dear Rodney,We're truly sorry to hear about the cleanliness issues you encountered during your stay. This does not meet the standards we strive for, and we apologize for the inconvenience it caused you. We take your feedback seriously and will address this matter immediately with our housekeeping team to ensure that proper cleaning procedures are followed. Your comfort and satisfaction are important to us, and we hope to have the opportunity to make it right for you in the future.Sincerely,Hotel Manager
by A verified traveler
Posted 14 Apr 2024
Love it here
Comment from Hotel Management
15 Apr 2024 by Hotel Manager , Hotel Management
Dear Kirrasha, Thank you for your nice comment. We're thrilled to hear that you love it here! Your satisfaction is our ultimate goal, and we're delighted that you've had such a positive experience with us. We look forward to continuing to provide you with excellent service and hospitality during your future visits.Sincerely, Hotel Manager
by A verified traveler
Posted 11 Apr 2024
Checking in
Comment from Hotel Management
11 Apr 2024 by Hotel Manager , Hotel Management
Dear Roy,Thank you for your feedback. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we are so we can get better. If we let you down, we apologize. We will make sure we do better than ever for future guests. Please visit us again.Sincerely, Hotel Manager
by A verified traveler from Saint Mary's
Posted 10 Apr 2024
The odor at the humidity in the hallway.
Comment from Hotel Management
11 Apr 2024 by Hotel Manager , Hotel Management
Dear Ivelisse,We apologize for the odor and humidity in the hallway during your stay. Your feedback is valuable, and we'll address this issue with our housekeeping and maintenance teams to ensure improvements are made. We hope to have the opportunity to provide you with a more pleasant experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 10 Apr 2024
Everything was fine
Comment from Hotel Management
11 Apr 2024 by Hotel Manager , Hotel Management
Dear Scottie,Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again.Sincerely, Hotel Manager
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
9 Apr 2024 by Hotel Manager , Hotel Management
Dear Guest,Thanks for the stay and your appreciation with a five-star rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager
by A verified traveler
Posted 7 Apr 2024
This was a great place for our trip. We needed a quiet, affordable room that was clean and comfortable. Will book this hotel again in the future.
Comment from Hotel Management
8 Apr 2024 by Hotel Manager , Hotel Management
Dear Diana,Thank you for your wonderful review! We're thrilled to hear that our hotel met your needs for a quiet, affordable, clean, and comfortable room during your trip. Your satisfaction is our priority, and we're delighted to know that you had a great experience with us. We look forward to hosting you again in the future and providing you with another enjoyable stay. Sincerely, Hotel Manager
by A verified traveler
Posted 1 Apr 2024
3 days stay easy check-in Clean , staff was great , some food options bout 5-8 min down from hotel
Comment from Hotel Management
2 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your experience! We're delighted to hear that you had a pleasant three-day stay with us and that you found the check-in process easy. It's great to know that you found the hotel clean and that our staff provided excellent service. We're also glad to hear that there were food options conveniently located nearby. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 1 Apr 2024
We had a plesant stay. We liked the cleanliness of the hotel.
Comment from Hotel Management
2 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you had a pleasant stay and that you appreciated the cleanliness of the hotel. Maintaining a clean and comfortable environment for our guests is a top priority, and we're glad we could meet your expectations. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back again in the future!Sincerely, Hotel Manager
