Ratings based on 816 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Mar 2024
Great hotel with even better staff and service.
Comment from Hotel Management
30 Mar 2024 by Management of Kamandalu Ubud, Hotel Management
Dear Mr. Aaron Medeiros,Thank you very much for your kindly review and rating.We are learned that you have a great experience stay at Kamandalu Ubud. We do hope to welcoming bak you back in the future.Sincerely,
by A verified traveler from Atlanta
Posted 16 Mar 2024
This resort was absolutely amazing. The garden villa with pool was unbelievable. The staff really took pride in making sure all request was made. Everyone from the front desk to security was kind, welcoming and pleasant. Absolutely would stay here again.
Comment from Hotel Management
16 Mar 2024 by Management of Kamandalu Ubud, Hotel Management
Dear Mr. Andre Watson,Thank you for your kindly review and rating. We are appreciated it. We are so glad to learn that your have a great experience stay at Kamandalu Ubud. We do hope to welcoming you back in the future.Sincerey,
by A verified traveler
Posted 6 Feb 2024
Was looking forward to this stay for over 5 years! Totally devastated by the reality. Don’t be fooled like I was by the lovely instagram posts! The hotel is very tired and none of the selling points are even open! 2/3 of the hotel is closed and under renovation and the remaining 1/3 is very worn and tired. The lagoon and the Forrest swing were both closed as part of the renovation. I wasn’t made aware of this at the time of booking!
Pool was cold and pretty dirty. The pool ladder was basically falling off, felt like it might go every time I got in and out the pool and I’m very light. Staff felt like they weren’t that interested. They don’t even bother to put pool towels or cushions out, we had to ask. Reception staff were lovely but it definitely wasn’t a 5 star experience. It should be closed for the renovation! It felt like it was running on bare minimum.
Very bad accessibility for those with children or disabilities. Lots of stairs, no lifts!
About the only thing going for it was the location! Very disappointed indeed! A warning to look elsewhere!!
Comment from Hotel Management
7 Feb 2024 by Management of Kamandalu Ubud, Hotel Management
Dear Ms. Megan Harvey,Thank you very much for taking the time to share your recent experience with us. We sincerely apologize for any inconvenience during your stay at Kamandalu Ubud. We take seriously all constructive comments for our better product, service and quality. We do hope to welcoming you back in the future.Sincerely,
by A verified traveler
Posted 1 Feb 2024
Beautiful ground with friendly staffs. The property is very clean and the surrounding is tranquility with the view. food is really good for breakfast and dinner. We like staying at our bungalow with private pool and out door cabana with daybed. Complimentary drinks and canapés in the evening. Free yoga in the morning on the canyon above the river. I would definitely stay there again. If you need a place to relax and unwind, this is the place. It’s not far from the village center of Ubud.
Comment from Hotel Management
2 Feb 2024 by Management of Kamandalu Ubud, Hotel Management
Dear Ms. Diah Avery,Thank you very much for your kind review and we are so glad to learn that you have a great experience stay at Kamandalu Ubud. We do hope to welcoming you back in the future.Sincerely,
by A verified traveler
Posted 9 Jan 2024
Absolutely the nicest staff and hotel I’ve ever stayed at !!!!!
Comment from Hotel Management
10 Jan 2024 by Management of Kamandalu Ubud, Hotel Management
Dear Ms. Tracy,Thank you for kindly review and we are appreciated it.We are so glad to hear you have a great stay at Kamandalu Ubud. We do hope to welcoming you back in the future.Have a good day.Sincerely,
by A verified traveler
The best experience you may have in Bali
Posted 26 Nov 2023 on HotelsThis hotel is all you need in Bali. Beautiful hotel with super nice staff and great breakfast. Thank you for your hospitality and amazing service
Comment from Hotel Management
29 Nov 2023 by Management of Kamandalu Ubud, Hotel Management
Dear Mr. Bavand Hamidi,Thank you very much for your kind review. We are appreciated it. We are so glad to learn that you have a great experience stay at Kamandalu Ubud.We do hope to welcoming you back in the future.Sincerely,
by A verified traveler
Posted 22 Nov 2023
Beautiful place
Comment from Hotel Management
23 Nov 2023 by Management of Kamandalu Ubud, Hotel Management
Dear Mr. William Huang,Thank you very much for your 5 stars rating. We are appreciated it. We do hope to welcoming you back in the future.Sincerely,
by A verified traveler
Posted 18 Nov 2023
Great location excellent staff
Comment from Hotel Management
18 Nov 2023 by Management of Kamandalu Ubud, Hotel Management
Dear Mr. Osama Alghamdi,Thank you for your kind review. We are appreciated it.We so glad to learn that you have a great experience stay at Kamandalu Ubud. Have a good daySincerely,
by A verified traveler
Posted 9 Nov 2023
Comment from Hotel Management
30 Nov 2023 by Management of Kamandalu Ubud, Hotel Management
Dear Ms. Paulina Samolewicz,Thank you for your 5 rating on Expedia. We are appreciated it. We do hope to welcoming you back in the future.Have a good day
by A verified traveler
Posted 24 Oct 2023
Comment from Hotel Management
25 Oct 2023 by Management of Kamandalu Ubud, Hotel Management
Dear Ms. Jessica Christian,Thank you for your kindly 5 rating. We are appreciated it.We do hope welcoming you back in the future.Sincerely,
