Ratings based on 252 Verified Reviews

4.5 out of 5
93% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Mar 2023
LIKES: Great price. High quality Impressive room amenities, quietness, Great customer service DISLIKES: 30 mins away from civilization
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jun 2022 on Lastminute
5 out of 5
by A verified traveler

Posted 30 Dec 2019
We just spent 8 nights at this property. We had a great relaxing time. Staffs are very kind and attentive. This was our second time staying here. We booked a Villa with plunge pool: mind-blowing view to the rice paddy, huge outdoor pool, faultless service from all the staff. Alam Puisi balances traditional Balinese style with modern, comfortable amenities. One of the highlights was having such a large private pool to ourselves for the duration of our stay. The team here create such an oasis of calm and relaxation. The hotel offers only three times shuttle service to Ubud town and no return. Food in hotel requires improvement in quality and selection. Overall we have enjoyed our stay
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jul 2019
3 out of 5
by A verified traveler from Madison, WI

Posted 20 Nov 2018 on Orbitz
It was okay. Not as clean as you'd hope. Definitely outdated
3 out of 5
by A verified traveler

Price was nice, but take the risk of being moved

Posted 9 Oct 2018 on Hotels
Room and location was very pretty, as we have the one with a private pool that looked over the rice fields. However, on our last night, we had a 'plumbing' issue and was moved to another hotel further down the room which was much much smaller. It was obvious they were overbooked. We got a 'complimentary' dinner where the food was not great, they wanted to give us a complimentary which we didn't have the time to fit in. Overall, if they did not have to move us, we wld have been quite happy with the stay.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Oct 2018 on Hotels
2 out of 5
by A verified traveler

Posted 22 Sep 2018
The staff at this place is not friendly or even courteous. I even found them a little rude, and for Ubud thats saying a lot. This villa is way over rated and overpriced. There is nothing to do around this villa, its out of the way and we just didnt like it nor enjoyed it. We had a better stay at Umae Villa if you need a better recommendation.
3 out of 5
by A verified traveler from Melbourne

Too far from the city centre

Posted 4 Jul 2018
Pros: Average
Location: Nothing to do nearby. Too far from the action. But if you enjoy quiet then it's good.
Courteous staff. Old premises and too far away from the city centre.
3 out of 5
Recommended
for Everyone
by A verified traveler

Peaceful location

Posted 15 Jun 2018 on Wotif
Pros: Friendly staff
Cons: Menu was limited. Had t use key to enter and exit the room. No lighting in bathroom.
Location: Out of Ubud and shuttle was only available at 3pm, 5pm and 7pm. Great for a peaceful get away.
It was a peaceful spot and great for just a few days. The staff were friendly and the hotel is located in the rice fields being very picturesque. There is not a lot to explore walking around this village. The food was fairly expensive for what it was and wasn't that great compared to what is available in Ubud. Being so far out and the shuttle service being limited, we expected there to be more of a selection o food available. For the price it was a good deal.
Comment from Hotel Management
22 Jun 2018 by Budiarta, Hotel Management
Dear Value Guest, I appreciate the comment and feed back. Allow me to concern your note: 1. Yes we use Key for the room door 2. Menu, we will discuss withe Chef to add more choices of menu 3.In all Villa We have set or designed a light in bathroom, room and all area, I wonder if it is off or death when you there . 4. Shuttle, yes we provide shuttle 3 times after lunch as we provide some complimentary activities before lunch such as: Yoga, Cycling, Jogging but going to ubud before lunch time is also available. we have very good contract and relationship with local driver. Again thank you very much for the comment, we will commit to fullfil the guest need as much as we can. Thank you very much