Ratings based on 697 Verified Reviews
4.4 Room cleanliness
3.8 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2023
Was unable to access any wifi and no staff were available to assist.
Comment from Hotel Management
15 Jan 2024 by Cheree, Hotel Management
Hi, If you need anything you can always call, always available to help.
by A verified traveler
Great quite place to stay
Posted 7 Dec 2023 on HotelsGreat place to stay, bed was super comfortable. Such a beautiful place with so much history.
by A verified traveler
Posted 26 Nov 2023 on Wotif
On arrival no staff present
had to ring a number on the door and was given a code to insert in a safe and a room key dropped out.
After about 20 minutes of serchin for the room i opened the room and was a bad odor; the place is extremely old and reading about its sinister story did not feel confortable in remaining so booked another hotel.
When complaining to the booking company apparently they contacted the hotel only to been told that no refund will be issued as we did not compain at reception .
They advertise that reception is manned 24/7 and is not true even next morning when dropped key to complain no one was there.
Someone should really inspect the property because is not what is advertised
I would avoid at any cost
by A verified traveler
Posted 25 Nov 2023
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by A verified traveler
Posted 17 Nov 2023 on Wotif
by A verified traveler
Posted 4 Nov 2023 on Wotif
Love older properties with history. Beds were comfy, large bathroom, convenient location and affordable.
by A verified traveler
Posted 2 Nov 2023 on Wotif
I love the place, it is old and has character. I stayed at the right wing of the building and not the main building so I had wide space and quiet whilst studying. I love that I had my own toilet and bathroom, which can really use an upgrade as the fistures were okd and basic. Im was creeped out and sleepless the first night because the light was flicking on and off and I had no lamp in the room, so I turned on the TV to serve as a night light. So a lamp would be a good addition. Some parts of the place can be dusty too and particles could drop on the bed or table when someone is walking and the floors creek. But then again, the creepiness adds to the charm and character. The place smells good, the kitchen so clean.
by A verified traveler
Posted 28 Oct 2023
We had an issue with the lights turning off in our room every couple of minutes also the fridge froze all of our food and drinks even though we turned it down . As a quiet place to stay it was lovely and very clean and parking was great it was close to town and the bed was comfortable and the shower had good water pressure
by A verified traveler
Posted 26 Oct 2023 on Wotif
Great place to stay - will stay again. Very comfortable, well appointed and nicely decorated.
by A verified traveler from Birkdale
Posted 26 Oct 2023 on Wotif
Charming, quirky old manor with lots of history within view of the mountain. The kitchenette was handy and the shower was hot with good pressure.