Ratings based on 68 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Feb 2024
The bathroom is old and filty.
by A verified traveler
Posted 30 Jan 2024
The place was nice enough, but it was very dated. It is definitely not new or even close for that matter. The staff was extremely friendly. That wasn’t a problem.
by A verified traveler
Posted 19 Jan 2024
by A verified traveler
Posted 18 Jan 2024
No wash cloth no hand.towels in the bathroom
water pressure is so weak
Bellman is not paying attention on my issues about and request to move to lower floor due to no elevator if you booked a suite, a long walk from front desk to your suite room.
by A verified traveler
Posted 15 Dec 2023 on Hotels
by A verified traveler from cranston
Posted 7 Nov 2023
by A verified traveler
Posted 2 Aug 2023
I like the lay out of the room . Quietness of the place. The staff were all attentive , efficient and very friendly
by A verified traveler from cranston
Posted 17 Jun 2023
I just came back 6-2023.The staff is great.The pools are great.The food good little pricey.The draw back no phones in any rooms to call front desk .Did have a problem with ants many times but they did take care of. Very friendly and helpful. Worth the stay
by A verified traveler
Posted 22 May 2023
by A verified traveler
Posted 30 Mar 2023
The website photos were promising and the location is great. The lobby entrance is fine. The moment you enter the lift that’s when disappointment begins as you go back in time (70’s or 80’s).The hallway is lined with old, soiled, stained, peeling off carpets at joints. Once you enter the room, you note the dusts all around. Some light switches don’t work. The toilet fixtures are filled with calcium stains noisier than usual. The tiles on the tubs are cracked and almost peeling off.
The breakfast inclusion was decent for the price. One of the staff mentioned the hotel has newer rooms but are more expensive. The room we paid for however dates back two decades. We had been to Italy and didn’t mind the feel of old Italian charm/ experience, not with this one. Highly not recommended.