Ratings based on 451 Verified Reviews

3.1 out of 5
70% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Ulaanbaatar

This traveler left a rating score only Posted 6 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Apr 2024
1 out of 5
by A verified traveler

Posted 6 Mar 2024
Looks good on pictures, but the building is really out of shapes and not maintain. My door was broken, they sent a young man to fix it, and he couldn’t, did the spider man moved climbed on the other side of the neighboring room, unsuccessful. He finally called his boss and they yanked the whole door, a piece came off and they just brushed it off like it was nothing. The tower were raggedy, old and almost fallen apiart. The only thing that saves this place is the swimming pool and it’s beach. Will never come back, was really disappointed at the experience.
3 out of 5
by A verified traveler

Posted 26 Feb 2024
Towels are not clean and dilapidated; surroundings are not clean
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jan 2024
1 out of 5
by A verified traveler

Posted 23 Dec 2023
We are very disappointed. Our bad because we didn't do some research. They need to improve their service.
2 out of 5
by A verified traveler

Posted 8 Dec 2023
Room floor is always wet due to condensation and air conditioning. Shower drains are clogged. There was no hot shower last night.
5 out of 5
by A verified traveler

Posted 6 Dec 2023
NEED MORE RESTAURANT CHOICES
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Nov 2023
1 out of 5
by A verified traveler

Posted 18 Nov 2023 on Hotels
Terrible experience , everyday we need to call maintenance person to open our front door because it was broken it was very inconvenient