Ratings based on 183 Verified Reviews
1.9 Room cleanliness
2.0 Service & staff
1.8 Room comfort
1.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Mar 2019
The place doesn't even exist anymore. Went there, not there. Called the number on the listing...said to use another Sawasdee.
by A verified traveler
Horrible
Posted 12 Jan 2019 on HotelsHorrible don't stay at any of thier hotels dirty stinky stray cats with sores and then they put me in a whole nother hotel because they were booked horrible experience i almost cried
by A verified traveler
Posted 30 Nov 2018 on Hotels
Nice location, reception was friendly. The bathroom facilities are pretty rough, shower toilet sink all in one stall, sink drains across the floor to the shower drain. They don't include toilet paper or a towel but I guess I'm used to more. Hotel is currently partly under construction as well so there is debris scattered throughout the halls a bit, window in room wouldn't lock properly until I fixed it. For the price and location can't complain much and also my first time trying a super budget room
by A verified traveler
It is what it is
Posted 12 Sep 2018 on HotelsI just stayed here overnight so I could catch a bus in the morning...if your just looking for a bed to sleep on but don’t expect anything else
by A verified traveler
Worst
Posted 25 Apr 2018 on HotelsNo good ,I donot recomend.
Comment from Hotel Management
8 Jun 2018 by Natthiya K. (Ms.), Hotel Management
Dear Valued Guest,
Thank you very much for your comment. However, we will expand to be better. We’re sorry for any inconvenience caused.
Best regards,
Reservation Officer
Recommended
for Personal Eventby A verified traveler
Cheap and okay.
Posted 30 Jan 2018 on HotelsYou will not get a brand new hotel, you will save money. It was clean for me. Yes, I saw stains on walls, floor, sink, but it is the age of the building. My sheets and bed were clean. I was there 2 weeks, I never saw any insect or animal. Some people complain, but they forgot that they are not paying $40 or $100 per night.I was paying a low $11 or 12 per night.I'll be back and with the money that I save, I can have a 1 hour massage every day.
Comment from Hotel Management
10 Feb 2018 by Reservation team, Hotel Management
Dear Value guest
Thank you very much for your Comments and review for us, we will be sure pass along your kind words as it helps us, We highly appreciate your feedback, as it will assist us in becoming better at what we do. We hope for the opportunity to serve you again in the future, and we thank you for your continued support.
Best regards,
by A verified traveler
Posted 28 Dec 2017 on Hotels
Comment from Hotel Management
10 Feb 2018 by Reservation team, Hotel Management
Dear Value guest
Thank you very much for you to give a very high scorer for us, we will be sure pass along your kind words as it helps us, We highly appreciate your feedback, as it will assist us in becoming better at what we do. We hope for the opportunity to serve you again in the future, and we thank you for your continued support.
Best regards,
by A verified traveler from Melbourne
Nothing like the pictures. Horrible staff.
Posted 21 Nov 2017
Pros: location
Cons: Customer service and cleanest of the place
Location: Close to Khaosan Rd. but in a quiet area
First of all was the bad treatment from receptionist, she had no idea about customer service which was what a dislike the most about this place. Then was the overall look of the hotel a total disappointment, the look of the place was nothing like the pictures. I'd rather pay a bit more next time and stay at a better place.
by Ronald
My stay at cockroach central
Posted 25 Jul 2017 on HotelsCockroaches love this place. One of them woke me up in the morning in my bed. While I was there, I killed three. Filth under the mini-refrigerator was thick and menacing. I asked the front desk clerk for change for a 1,000 BAHT note one morning and he told me to take a walk. The property is hemmed in by a large government building and several lanes of roads that make getting into the property difficult. Most taxi drivers have no idea about the location of this property. The rooms are tiny, the reception on the TV is poor, and the sound and vibrations travel through the walls easily. The was only one English channel on the TV but it was ok.
by A verified traveler
DON'T STAY HERE!!!!
Posted 26 Jun 2017 on HotelsAfter traveling for 10 years over 122 countries and travel in Thailand since 2005 more than 15 times i can definitely say to you that this is the WORSE hostel ever, ever, ever i've been in my whole entire life in all the meanings of the words. First it all, the Hotel: Dirty,Old fashion, Stinky and full of "wild animals" acting like host and give u the good welcome at your coming: Rats and Cockroach in every where. There is not a real lobby, is full of table and chairs of the restaurant near there that "invaded" the place for their service. Internet doesn't work in the room, u must to going down to the reception to use it and actually is really slow. I stayed at "superior"(what ironic word to describe that room) room, that basically seems like a old prision, one dirty and broken mattress with a really old Tv that should be in a Natural History museum coz has over 50 years at least. There is not windows on the room(just on toilet) and really stinky toilet. About Staff: HORRIBLE. The young lady(ladyboy) there is definitely the rudest staff i've ever met in my life. She(or him) doesn't care about nobody, try to ask something and she doesn't answer u properly or she refuse to do it, so i laughed in her face many times. My recommendation to you: DON'T WASTE your money and i hope Hotel.com remove it this Horrible place coz nobody deserve to spent their holidays and have this kind of experiences. ZERO Tolerance with this unpleasant "hotel".
