Ratings based on 993 Verified Reviews

4.4 out of 5
86% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Apr 2024
Loved this hotel. Great location, super friendly staff and very clean
4 out of 5
by A verified traveler

Posted 17 Mar 2024
Comment from Hotel Management
20 Mar 2024 by Kate Thanida / Director of Operations, Hotel Management
Dear Jayrai,Thank you for staying with us and for the review our hotel. We appreciate your time and hope that you will come back and stay with us again.Kind regards,
4 out of 5
by A verified traveler

Posted 13 Mar 2024
Just beside Chidlom BTS. Walking distance to Central world and Big C. Platinium fashion mall is a little far but nice walking.
Comment from Hotel Management
13 Mar 2024 by Kate Thanida / Director of Operations, Hotel Management
Dear HUI SERN,Thank you for staying with us recently and for the review of our hotel. We are glad that you love our location as it is close to all main shopping areas. We look forward to welcoming you back soon.Kind regards,
2 out of 5
by A verified traveler

Posted 5 Mar 2024
Comment from Hotel Management
9 Mar 2024 by Kate Thanida / Director of Operations, Hotel Management
Dear Szeman,Thank you for your your rating and sorry for not meeting your expectations. We hope to host you again.Kind regards,
5 out of 5
by A verified traveler

Posted 5 Mar 2024
Comment from Hotel Management
9 Mar 2024 by Kate Thanida / Director of Operations, Hotel Management
Dear Nicholas,Thank you for your rating 5 out of 5. Glad to see that you enjoyed your stay with us. We look forward to seeing you again.Kind regards,
5 out of 5
by A verified traveler

Posted 3 Mar 2024
Housekeeping is not as efficient compare to the previous times my family and I have stayed for many consecutive years. Overall we had an enjoyable stay.
Comment from Hotel Management
4 Mar 2024 by Kate Thanida / Director of Operations, Hotel Management
Dear Sharlene,Thank you for staying with us recently and for the review of our hotel. We have taken note on your feedback in regards to our Housekeeping team. We will continue to give them some more trainings for their improvement. We are glad that you had an enjoyable stay with us. We look forward to welcoming you to our hotel again soon.Kind regards,
5 out of 5
by A verified traveler

Posted 23 Feb 2024
The breakfast was amazing, a wonderful way to start the day. The staff were so helpful and courteous.
Comment from Hotel Management
24 Feb 2024 by Kate Thanida / Director of Operations, Hotel Management
Dear Alexander,Thank you for your review and rating. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again.Kind regards,
5 out of 5
by A verified traveler from elk grove

Posted 22 Feb 2024
best experienced for a first timer here in Bangkok . all staff is very knowledgeable most specially Tar the Bonvoy Manager and the Spa the best service i ever had .
Comment from Hotel Management
24 Feb 2024 by Kate Thanida / Director of Operations, Hotel Management
Dear IMELDA,Thank you for staying with us and for the nice review of our hotel. We are glad you enjoyed your stay and had a great experience in Bangkok for your first time. We look forward to welcoming you back soon.Kind regards,
5 out of 5
by A verified traveler

Posted 12 Feb 2024
Located at the heart of Siam, it is convenient to get to the shopping malls. Staff were very friendly and hotel was clean.
Comment from Hotel Management
13 Feb 2024 by Kate Thanida / Director of Operations, Hotel Management
Dear Harshad,Thank you for staying with us and for the nice review. We look forward to hosting you again soon.Kind regards,
5 out of 5
by A verified traveler

Posted 3 Jan 2024
Excellent staff, amazing breakfast, super convenient location. One of the best deals you can get for a five star hotel in the area.
Comment from Hotel Management
3 Jan 2024 by Kate Thanida / Director of Operations, Hotel Management
Dear Kah Soon,Thank you for staying with us and for the nice review of our hotel. We are glad that you love our breakfast, our location, and our staff service. We look forward to welcoming you back soon.Kind regards,