Ratings based on 450 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Apr 2024
Nothing
by A verified traveler
Posted 26 Mar 2024
by A verified traveler
Posted 25 Feb 2024
by A verified traveler
Posted 3 Feb 2024
Very nice place and great staff. 5 minute ride to Train night market. You really can’t walk anywhere just take a grab cheap and safe.
Comment from Hotel Management
14 Feb 2024 by RSVN, Hotel Management
Dear Mr.Ronald,Warm greetings from Novotel Bangkok BangnaWe very much appreciate your comments regarding your stay at Novotel Bangkok Bangna. It is always a pleasure to receive feedback and to learn that the experience at our hotel is satisfactory to you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleague as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that you will give us an opportunity to welcome you again within the near future.Best regards,RSVN Team.
by A verified traveler
Posted 14 Jan 2024 on Hotels
Comment from Hotel Management
31 Jan 2024 by Kae, Hotel Management
Dear Karl,We very much appreciate your comments regarding your stay at Novotel Bangkok Bangna.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Narueporn L.Front Office Manager
by A verified traveler
Posted 9 Jan 2024
Was close to public transport, hotel was clean, safe and staff was great
Comment from Hotel Management
10 Jan 2024 by Kae, Hotel Management
Dear Shea,Thank you very much for your review, we are happy to know that you have a pleasant stay with us at Novotel Bangkok Bangna and we are looking forward to welcoming you back in the near future.Sincerely,Narueporn L.Front Office Manager
by A verified traveler
Posted 7 Jan 2024
Comment from Hotel Management
10 Jan 2024 by Kae, Hotel Management
Dear Pailin,Thank you for taking the time for your review, I am sorry to know that your stay was not the pleasant one as you rate us low score, please tell us more details for the better service in the future. We hope that you will give us the chance to welcome you back soon.Sincerely,Narueporn L.Front Office Manager
by A verified traveler
Posted 20 Dec 2023
Not many store outside.
Not near public transport.
Only way to go out is by taxi/car
Good if want visiting friends near that area.
Comment from Hotel Management
4 Jan 2024 by Kae, Hotel Management
Dear Tsuei Hua,Thank you for taking the time to share us your feed back. At Novotel Bangkok Bangna, we strive to provide a superior service to our guest. We are looking forward to welcoming you back to stay with us in the near future.Sincerely,Narueporn L.
by A verified traveler
Posted 12 Dec 2023 on Hotels
Comment from Hotel Management
4 Jan 2024 by Kae, Hotel Management
Dear Garry,Warm Greeting from Novotel Bangkok Bangna and Thank you for your kind feedback. I will share your feedback with the team as an encouragement and we are looking forward to welcoming you again.Sincerely,Narueporn L.
by A verified traveler
Posted 12 Dec 2023
Difficult to take public transportation, and far to downtown
Comment from Hotel Management
14 Dec 2023 by Kae, Hotel Management
Dear elly4567,Thank you for taking the time to share your feedback on your recent stay at Novotel Bangkok Bangna.We apologize that you found our location inconvenient for getting to downtown Bangkok. Our hotel is situated close to many shopping malls and other attractions, so we hope that you were able to enjoy these amenities and take advantage of our convenient location during your stay. At Novotel Bangkok Bangna, we strive to provide our guests with a pleasant stay experience and make every effort to ensure their satisfaction.Thank you again for your valuable feedback, and we look forward to welcoming you back in the near future. Sincerely, Narueporn Lunbudda Ms.Front Office Manager
