Ratings based on 945 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Mar 2024
It’s a nice property. A bit further away from the usual hotspots. Doesn’t necessarily have local food joints and massage shops right next to the place. Recent property though. The big problem is traffic sound at night. So if you’re sensitive, this is not for you. Overall not bad for the price. May come back!
Comment from Hotel Management
27 Mar 2024 by Thanapark C. Front Office Manager, Hotel Management
Dear Amit,Thank you very much for staying with us and sharing your review of your recent stay at the Mandarin Hotel. We are so glad to read that you had a comfortable stay with us. Your kind comments are greatly appreciated. All of us at the Mandarin Hotel are looking forward to welcoming you back again soon. Yours truly,Thanapark C. Front Office Manager
by A verified traveler from NEW YORK
Posted 26 Mar 2024
Brown water!!!!
Stay away from this hotel!
Comment from Hotel Management
27 Mar 2024 by Thanapark C. Front Office Manager, Hotel Management
Dear Tae Hoon,Thank you very much for staying with us and sharing your kind feedback of your recent stay at the Mandarin Hotel. We deeply regret the inconvenience caused during your stay with us. Please accept our sincere apology for these matters. We have already shared your feedback with our team, and we have taken necessary actions to enhance our service levels as expected by our valued guests. It is feedback such as yours that inspired us to do better. Thank you very much once again and we hope to have the opportunity to welcome you back for a much more comfortable stay at the Mandarin Hotel soon.Yours truly,Thanapark C. Front Office Manager
by A verified traveler
Posted 24 Mar 2024
convenient location, good greetings of front door stuff, reception,
Comment from Hotel Management
25 Mar 2024 by Thanapark C. Front Office Manager, Hotel Management
Dear Kin Shing,We are delighted to know you had a pleasant stay and thank you for taking the time to give us a rating.Looking forward to welcoming you again at Mandarin Hotel managed by Centre Point.Yours truly,Thanapark C. Front Office Manager
by A verified traveler
Posted 22 Mar 2024
Easy access to all tourist destinations and shopping
Comment from Hotel Management
25 Mar 2024 by Thanapark C. Front Office Manager, Hotel Management
Dear Carolina,Thank you very much for staying with us and sharing your fabulous five stars review of your recent stay at the Mandarin Hotel. We are so glad to read that you had a comfortable stay with us. Your kind comments are greatly appreciated. All of us at the Mandarin Hotel are looking forward to welcoming you back again soon. Yours truly,Thanapark C. Front Office Manager
by A verified traveler from Endeavour Hills
Posted 21 Mar 2024
The property was 5star rating, the breakfast , the staff and the most important the free transport provided by the hotel, take you to shopping centers and attractions, Thank you Mandarin and Staff.
Comment from Hotel Management
22 Mar 2024 by Thanapark C Front Office Manager , Hotel Management
Dear Raul,Thank you very much for staying with us and sharing your fabulous five stars review of your recent stay at the Mandarin Hotel. We are so glad to read that you had a comfortable stay with us. Your kind comments are greatly appreciated. All of us at the Mandarin Hotel are looking forward to welcoming you back again soon. Yours truly,Thanapark C. Front Office Manager
by A verified traveler
Posted 20 Mar 2024
Decent staff…Clean property
Comment from Hotel Management
26 Mar 2024 by Thanapark C. Front Office Manager, Hotel Management
Dear Raheem Najar,Thank you very much for staying with us and sharing your fabulous five stars review of your recent stay at the Mandarin Hotel. We are so glad to read that you had a comfortable stay with us. Your kind comments are greatly appreciated. All of us at the Mandarin Hotel are looking forward to welcoming you back again soon. Yours truly,Thanapark C. Front Office Manager
by A verified traveler
Posted 18 Mar 2024
Clean and safe
Comment from Hotel Management
19 Mar 2024 by Thanapark C. Front Office Manager, Hotel Management
Dear Georgios,Thank you very much for staying with us and sharing your fabulous five stars review of your recent stay at the Mandarin Hotel. We are so glad to read that you had a comfortable stay with us. Your kind comments are greatly appreciated. All of us at the Mandarin Hotel are looking forward to welcoming you back again soon. Yours truly,Thanapark C. Front Office Manager
by A verified traveler from Gretna
Posted 17 Mar 2024
Very nice!
Comment from Hotel Management
18 Mar 2024 by Thanapark C. Front Office Manager, Hotel Management
Dear Jim,Thank you very much for staying with us and sharing your fabulous five stars review of your recent stay at the Mandarin Hotel. We are so glad to read that you had a comfortable stay with us. Your kind comments are greatly appreciated. All of us at the Mandarin Hotel are looking forward to welcoming you back again soon. Yours truly,Thanapark C. Front Office Manager
by A verified traveler
Posted 17 Mar 2024
Good location with many dining options! However, wifi connection was unstable, which may pose a problem to those who need wifi for work or leisure.
Comment from Hotel Management
18 Mar 2024 by Thanapark C. Front Office Manager, Hotel Management
Dear Ming Quan,Thank you very much for taking your time to share your experience with us.We are most glad to hear that you have thoroughly enjoyed your time here. Your honest feedback means a lot to us for further improvement in the area you mentioned. It was indeed our pleasure to have you here and I sure hope to see you again in a near future.Yours truly,Thanapark C. Front Office Manager
by A verified traveler from Valley
Posted 17 Mar 2024
Great staff, great hotel, great location - what else can you ask for!!
Comment from Hotel Management
18 Mar 2024 by Thanapark C. Front Office Manager, Hotel Management
Dear Brian,Thank you very much for staying with us and sharing your fabulous five stars review of your recent stay at the Mandarin Hotel. We are so glad to read that you had a comfortable stay with us. Your kind comments are greatly appreciated. All of us at the Mandarin Hotel are looking forward to welcoming you back again soon. Yours truly,Thanapark C. Front Office Manager