Ratings based on 545 Verified Reviews

3.7 out of 5
82% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Lousy water pressure

Posted 17 Dec 2023 on Hotels
Out of the way location next door to a nicer sister hotel where our breakfast was served Had roaches They sprayed saw no more No hot water they fixed it Had a jr suite so plenty of room No English speaking channels while next door in their other hotel they did Advertise a laundry It doesn’t exist had to go down the street and had it done for 200 baht cheap Lousy shower pressure Staff pleasant Poor lighting in room One hand towel no face cloths Great fridge and freezer had frozen water bottles daily a+ To upgrade to a smaller room next door was 1000 baht a day So we kept our suite With roaches they should of just moved us over complimentary Not good customer service
5 out of 5
by A verified traveler

Posted 15 Nov 2023
The staff was amazing and very friendly the only down side was the first 2 days there was a roachs but they sprayed and I didn’t see anymore other than that it’s worth the bang for your buck
1 out of 5
by A verified traveler

Posted 5 Nov 2023
Old dirty place, slow unprofessional repairs Best to avoid, is really a monthly rental for area residents
4 out of 5
by A verified traveler

Posted 13 Oct 2023
Good customer service.
4 out of 5
by A verified traveler

Posted 29 Sep 2023
Good customer service!
5 out of 5
by A verified traveler

Posted 1 Apr 2023 on Hotels
Comment from Hotel Management
26 Apr 2023 by Sawassakorn Onsida, Hotel Management
Dear Thomas,Thanks for staying with us. We appreciate your feedback! It would be a pleasure to share your compliments with our Team Members.Hope to have an opportunity to service you again.Best regards,The Management TeamLe d'tel Bangkok
5 out of 5
by A verified traveler

Posted 15 Oct 2022
It's so close to embassies. There is more than one seven eleven nearby. pharmacy nearby. but it does not have a good location where you can eat local foods. The hotel is clean, the rooms are convenient. employees are helpful. A reliable place that does not require a deposit like other hotels. comfortable accommodation.
4 out of 5
by A verified traveler from Stanmore

Posted 16 Aug 2022
Not up to its Previous Standard Having stayed at I Residence many times over the years I have always considered it value for money. It is well located in a quiet Soi, the staff are friendly and the prices reasonable.I now feel that they have dropped their standards in terms of room cleanliness and the poor quality of the room furniture. On the positive, I had no idea they had a restaurant and was pleasantly surprised when I was invited to a buffet breakfast on the ninth floor on my last day.
3 out of 5
by A verified traveler from Stanmore

Posted 1 Jan 2022
I want to be totally honest here. I have stayed at i residence many times in the past and it has always been excellent, this time things were not the same. Given the lack of tourists the hotel is really struggling to the extent that there is minimal staff, the air con is not operating in reception, the pay tv channels have been cut, there are no tea or coffee making facilities and the room cleaning was not up to their high standards. Hopefully things will improve and the hotel will return to offering its high level of service at a budget price.
5 out of 5
by A verified traveler from NYC / USA

Posted 11 Dec 2020 on Orbitz
Great location. ! Great staff ! Great rooms ! & Real Thai neighborhood @
Comment from Hotel Management
14 Dec 2020 by Sawassakorn Onsida Mr., Hotel Management
Dear DYLANYC, Thanks for staying with us. We appreciate your feedback! Hope to have an opportunity to service you again. Best regards, The Management Team I Residence Hotel Sathorn
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