Ratings based on 722 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Apr 2024
Excellent location. General facilities are professionally kept and serviced. Two small details impacted our visit. Sofa in-room is tiny and uncomfortable, and the only living room seating. Queen-sized bed was also very uncomfortable to sleep on.
Otherwise kitchen was well-equipped, washer/dryer worked great and shower/bathroom was lovely.
Comment from Hotel Management
13 Apr 2024 by monaco, Hotel Management
Hi Lisa, we are pleased you enjoyed our location and facilities. We appreciate your feedback and have brought these issues to management's attention.
by A verified traveler
Posted 8 Apr 2024
Amazing place, close to everything. Really enjoyed ourselves. Thank you
Comment from Hotel Management
11 Apr 2024 by MONACO, Hotel Management
Thank you for your review. We pleased you enjoyed your stay and our location. Monaco Caloundra.
by A verified traveler
Posted 18 Mar 2024
Loved our room with a view. Only issue was the room not up to standard with the rest of the appartment.
Comment from Hotel Management
20 Mar 2024 by MONACO, Hotel Management
Thank you for your feedback Vicki. We are delighted you enjoyed the view and our location and have noted your comments. We look forward to welcoming you back! :)
by A verified traveler
Posted 22 Jan 2024 on Wotif
I don’t like the room because we book see view
And we have the room .bld in front us block the view ,
Comment from Hotel Management
28 Feb 2024 by monaco, Hotel Management
Thank you for the feedback Mazen, We have noted your comments to management. Please come and stay again and request a higher floor. Warm Regards, Monaco
by A verified traveler
Posted 16 Jan 2024 on Wotif
Comment from Hotel Management
1 Mar 2024 by Monaco, Hotel Management
Hi Jason, Thank you for taking the time to leave a review. We look forward to seeing you again when you are in Caloundra.
by A verified traveler
Posted 11 Jan 2024
We stayed in a one bedroom partial view and it was very spacious and clean. The bed was comfortable and the foxtel and free wifi was a bonus!! We had a view looking over the breakfree pool and water ways passage. We were walking distance to all the restaurants and boardwalk. Will definitely stay again!!
Comment from Hotel Management
28 Feb 2024 by monaco, Hotel Management
Thank you for the wonderful feedback Dianna, we are so glad you enjoyed your stay. We look forward to having you visit again in the future. Warm Regards, Monaco
by A verified traveler
Excellent location.
Posted 5 Jan 2024 on HotelsExcellent location. The apartment was well appointed but honestly needed a better clean in terms of dusting and vacuuming (found clumps of dust in places where there should have been a thorough dusting and vacuum canister needed emptying, clocks on electronics were all out etc and I changed them ). We were expecting a service clean during our stay as we were there 8 x nights and understood that this would occur part way through but all we received were clean towels on Day 3. We just about ran out of toilet paper. View was good although just at a level (Level 5) where it is full water view but looking out over the roof of building in front with aircon. I would stay here again but would hope the room was more thoroughly cleaned.
Comment from Hotel Management
28 Feb 2024 by monaco, Hotel Management
Thank you for the feedback Lee, we are so glad you enjoyed our location. We have noted your comments and have rectified the issues you identified. We do offer a full service to guests staying 8 nights and unsure why this did not happen. The amenities packs for the kitchen and bathroom are starter packs to get you through the first couple of days. Please come and stay again and let us give you the experience you deserve. Warm Regards, Monaco
by A verified traveler
Posted 24 Dec 2023
overall, it was all satisfactory
by A verified traveler
Posted 18 Dec 2023 on Wotif
Loved how quiet, beautiful and clean the apartment was. Fantastic view also. Loved our stay.
by A verified traveler
Posted 15 Dec 2023 on Wotif
