Ratings based on 983 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Mar 2024
Located just across the beach with easy access.
by A verified traveler
Posted 18 Mar 2024
Reception staff could be friendlier, happier and more helpful.
by A verified traveler
Posted 14 Mar 2024
We spent $700 a night with high expectations. The room was not noice proof - the music from the road was so loud and went on till mid night or so. The pool area was not maintained properly especially the spa area as there was dirt floating on the water as well as the tiles underneath.
The reception staff was not friendly at all. Not at all welcoming.
I also feel the property is in the middle of a busy street so if anyone is after peace and quiet this will not be the place for that.
by A verified traveler
Posted 26 Feb 2024
by A verified traveler
Posted 22 Feb 2024
by A verified traveler
Posted 4 Feb 2024
Everythink it was excellent .
by A verified traveler
Posted 4 Feb 2024
by A verified traveler
Posted 24 Jan 2024
by A verified traveler
Posted 13 Jan 2024
They were very accomodating to all needs and requests
by A verified traveler
Posted 8 Jan 2024
What I wanted to be a relaxing few nights before I returned to work was distributed by large families by the pool area thinking it was acceptable for them to blast heavy dance music on their own speaker at full volume around the communal pool, they over ruled the whole hotel and the place became uncomfortable to try and relax at which is exactly why we decided to stay. I understand that it is a family friendly hotel but I think the lack of response by staff to tell the families to turn off their music for the sake of other guests is unprofessional and inconsiderate. When I asked hotel staff for 2 plates for the room so my partner and I could enjoy cheese on the balcony we received 2 very dirty plates that had clearly had any lack of attention when being handled to notice that they had old food baked onto the plates. I would sincerely not recommended this hotel