Ratings based on 996 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Mar 2024
by A verified traveler
Posted 25 Feb 2024
Stayed 1 night here, hotel had a nice vibe, however, we had a lot of issues. Check in was fine, but 1 of 2 elevators was broken. We went out and returned late, and our key didn’t work. Went downstairs, and the front desk did not know why and it took several minutes to get a working key. At this point I was exhausted and just wanted to get in my room. At 9:11a housekeeping tried several times to open my door without knocking, while we were sleeping. Luckily I used the security latch on the door. Horrible experience .
by A verified traveler
Posted 15 Feb 2024
C
by A verified traveler
Posted 3 Feb 2024
The stay was short and environment suitable. Though no room service or free meal (not even breakfast). I would think twice about staying in a hotel with no real amenities to my liking. For a short stay it was okay.
by A verified traveler
Posted 23 Jan 2024
We had a great room and the staff were very accommodating. The only reason we didn't rate it with 5 stars is because the HVAC system was very noisy as well as the refrigerator. We fixed the fridge noise by unplugging it.
by A verified traveler
Posted 15 Jan 2024
by A verified traveler
Posted 9 Jan 2024
by A verified traveler
Posted 24 Dec 2023
by A verified traveler
Posted 18 Dec 2023 on Travelocity
by A verified traveler
Aloft should be renamed Aloof
Posted 18 Dec 2023 on HotelsPlane delayed. No shuttle. Tried to call hotel No answer after letting phone ring 20 min. Called National number spoke with representative who also could not reach hotel. Took an $30 Uber to hotel after waiting in the cold at Dulles 30-40 min. Receptionist stated didn’t hear phone ring as there was a loud part in lobby Room had trash left from previous guest
