Ratings based on 715 Verified Reviews

3.6 out of 5
69% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 16 Dec 2019
Good location and pool. Food was the same every day and not great quality
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Dec 2019
3 out of 5
by A verified traveler

Posted 18 Nov 2019
Comment from Hotel Management
26 Nov 2019 by Guest Experience, Hotel Management
Dear Guest, Thank you for choosing our resort for your holiday and for your score. Please do not hesitate to contact us through our email, to provide us with further information regarding your experience, so we can analyze your specific case and detect any area of improvement. Looking forward to welcome you again to Sol Arona Tenerife. Kind regards,
2 out of 5
by A verified traveler

Posted 28 Oct 2019
Noisy. Typical young family holiday hotel. People coming and going at all hours, banging doors, shouting, arguing & screaming. If you want quiet, go somewhere else. Not a couples hotel.
Comment from Hotel Management
26 Nov 2019 by Guest Experience, Hotel Management
Dear Guest, Thank you for choosing our resort for your holiday and for your score. Please do not hesitate to contact us through our email, to provide us with further information regarding your experience, so we can analyze your specific case and detect any area of improvement. Looking forward to welcome you again to Sol Arona Tenerife. Kind regards
4 out of 5
by A verified traveler

Posted 25 Oct 2019
Friendly staff and nice room very clean breakfast good
Comment from Hotel Management
26 Nov 2019 by Guest Experience, Hotel Management
Dear Guest, Thank you for choosing our resort for your holiday and for your good score. Looking forward to welcome you again to Sol Arona Tenerife. Best regards,
2 out of 5
by A verified traveler from Redcar

Posted 14 Oct 2019
very dated 60,s building that lacked the basis requirements of a modern hotel. only one power point in room. No tea / coffee making facilities No Air conditioning Very small pool Little entertainment All music stopped at 11am Only bar was outside next to the pool
Comment from Hotel Management
14 Oct 2019 by Guest Experience, Hotel Management
Dear Guest, Thank you very much for choosing our hotel for your holiday at Tenerife and for the time spent to share your review. We truly regret if your room selected are not meeting your expectations. You can have all the information about our hotel and the room description. Nevertheless, In case you do not want to pay for the upgrade room the reception can organize an air-conditioning renting with an external company. I hope to answered here your doubts and questions, if not please do not hesitate to contact me again. Kind regards,
4 out of 5
by A verified traveler

Posted 30 Sep 2019 on Hotels
Comment from Hotel Management
14 Oct 2019 by Guest Experience, Sol Arona Tenerife., Hotel Management
Dear Guest, Thank you for choosing our resort for your holiday and for your good score. Looking forward to welcome you again to Sol Arona Tenerife. Kind regards,
4 out of 5
by A verified traveler

Posted 30 Sep 2019 on Hotels
Comment from Hotel Management
14 Oct 2019 by Guest Experience, Sol Arona Tenerife, Hotel Management
Dear Guest, Thank you for choosing our resort for your holiday and for your good score. Looking forward to welcome you again to Sol Arona Tenerife. Best regards,
2 out of 5
by A verified traveler from Alicante

Posted 19 Sep 2019
Nothing the entertainment was rubbish . The bar outside was terrible. long ques
Comment from Hotel Management
14 Oct 2019 by Guest Experience, Sol Arona Tenerife., Hotel Management
Dear Guest, Thank you for choosing our resort for your holiday and for your improvement suggestion to keep working day by day. Looking forward to welcome you again to Sol Arona Tenerife. Kind regards,
4 out of 5
by A verified traveler

Posted 31 Aug 2019
Comment from Hotel Management
14 Oct 2019 by Guest Experience, Sol Arona Tenerife, Hotel Management
Dear Guest, Thank you for choosing our resort for your holiday and for your good score. Looking forward to welcome you again to Sol Arona Tenerife. Best regards,