Ratings based on 2,132 Verified Reviews

4.4 out of 5
84% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 13 Jan 2020
Beautiful veiws from 15th floor. Tram stops outside, its close to central staition.
Comment from Hotel Management
13 Jan 2020 by General Manager, Hotel Management
Dear guest, Many thanks for your positive comments and recent stay. I am delighted our convenient and unique location on the waterside met to your expectations. Please stay again! Kind regards, Remco Groenhuijzen General Manager
5 out of 5
by A verified traveler

Posted 8 Jan 2020
Lovely hotel, given free upgrade to a higher level room and were able to check in just after 12 instead of 3 which was a great relief as it was raining and only wanted to drop cases off, but were able to dry off and unpack which made the start of the trip fab! Would recommend and stay again
Comment from Hotel Management
9 Jan 2020 by General Manager, Hotel Management
Dear guest, Thank you very much for your more than positive feedback. I am pleased to find out we provided you with both an early check in as well as a free upgrade to a higher room level. Compliments will be internally shared! Thank you also for recommending us. We look forward to welcome you again. Kind regards, Remco Groenhuijzen General Manager
4 out of 5
by A verified traveler

Posted 6 Jan 2020
The hotel was beautiful, pretty modern, and the location was fine, not perfect, but close enough to the touristic places.
Comment from Hotel Management
6 Jan 2020 by General Manager, Hotel Management
Dear guest, Thank you for your positive review. I am pleased to learn you appreciated our convenient and unique location close to where it all happens, and for spending such a great time in our comfortable and modern hotel. We look forward to welcome you again! Kind regards, Remco Groenhuijzen General Manager
5 out of 5
by A verified traveler from Ontario, Canada

Posted 5 Jan 2020
Beautiful view and location. Wish they had Netflix on TV or someway to connect phone to TVs.
Comment from Hotel Management
6 Jan 2020 by General Manager, Hotel Management
Dear guest, Thank you very much for your kind review! My apologies if we could not fulfill to your request. Next time you visit Amsterdam we hope to welcome you again! Kind regards, Remco Groenhuijzen General Manager
5 out of 5
by A verified traveler

Posted 5 Jan 2020
Comment from Hotel Management
6 Jan 2020 by General Manager, Hotel Management
Dear guest, Thank you very much for expressing your full satisfaction! Please stay again. Kind regards, Remco Groenhuijzen General Manager
4 out of 5
by A verified traveler from Naples

Posted 5 Jan 2020
Staff was very friendly and helpful It was walking distance to city center,
Comment from Hotel Management
6 Jan 2020 by General Manager, Hotel Management
Dear Tam, Thank you very much for your positive notes. I am glad to hear you enjoyed your stay in our convenient located hotel and will share your compliments within our teams! Please stay again. Kind regards, Remco Groenhuijzen General Manager
5 out of 5
by A verified traveler from Houston

Posted 4 Jan 2020
this property is quite a walk to the train station and t get a cab around the city no matter how short the ride is 25 euro that being said you can arrange for the hotel to pick you up and drop you off at the train station but you need to make reservations we did not know this until it was to late,the hotel itself is near the cruise terminal which is a little walk to the town center, I liked that it was away from the crowded center but some may want to be in the center of the town, it was a very nice clean updated hotel, the food was pricey but good, overall it was nice.
Comment from Hotel Management
6 Jan 2020 by General Manager, Hotel Management
Dear guest, Thank you very much for your detailed feedback. While our hotel being slightly away from where it all happens, I am pleased to learn you discovered the benefits of our quiet and unique location on the waterside. Please visit our website for useful information. We certainly hope to welcome you again! Kind regards, Remco Groenhuijzen General Manager
5 out of 5
by A verified traveler

Posted 3 Jan 2020
Good reception service. Good breakfast, with good service
Comment from Hotel Management
6 Jan 2020 by General Manager, Hotel Management
Dear guest, Thank you very much for your positive notes. I am glad to hear you enjoyed your stay and will share your compliments within our teams! Please stay again. Kind regards, Remco Groenhuijzen General Manager
5 out of 5
by A verified traveler

Posted 3 Jan 2020
Comment from Hotel Management
6 Jan 2020 by General Manager, Hotel Management
Dear guest, Thank you very much! Should you visit Amsterdam once more we hope to welcome you again. Kind regards, Remco Groenhuijzen General Manager
1 out of 5
by A verified traveler

Posted 2 Jan 2020
Comment from Hotel Management
6 Jan 2020 by General Manager, Hotel Management
Dear guest, We are sorry to receive such low rating. Please feel free to share more details with us. Kind regards, Remco Groenhuijzen General Manager
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