Ratings based on 1,768 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Mar 2024
It was in a great location and clean and staff very helpful.
Comment from Hotel Management
20 Mar 2024 by Samantha - Front Office Manager, Hotel Management
Great review Francesco, we hope to welcome you back.
by A verified traveler
Posted 12 Mar 2024
Comment from Hotel Management
20 Mar 2024 by Samantha - Front Office Manager, Hotel Management
5/5!! We love this - we are so pleased your expectations were reached.
by A verified traveler
Posted 28 Feb 2024
Great location and swimming pool
Comment from Hotel Management
6 Mar 2024 by Brett, Hotel Management
Hi Burdette,Our location is the best in Mooloolaba, walking distance to the Beach, shops & restaurants. No doubt you enjoyed the easy access.Glad to read you mentioned the swimming pool which has a tropical these of cascading waterfalls.We hope to see back in Mooloolaba soon.All the BestBrett ThompsonGeneral Manager
by A verified traveler
Posted 26 Feb 2024
Comment from Hotel Management
6 Mar 2024 by Brett, Hotel Management
Hi Ronald,Thankyou for the Top Rating.We look forward to welcoming you back to Mooloolaba.All the Best,Brett ThompsonGeneral Manager
by A verified traveler
Posted 26 Feb 2024
It met all our expectations!
Comment from Hotel Management
27 Feb 2024 by Brett, Hotel Management
That's Terrific Jennifer & Jon. No doubt we are in the business of meeting & exceeding guests expectations. It's a great feeling when we achieve it. All the BestBrett ThompsonGeneral Manager
by A verified traveler
Posted 24 Feb 2024
Comment from Hotel Management
25 Feb 2024 by Brett, Hotel Management
Thank you Terry. Looks like you had a great time.We hope to see you back soon in Mooloolaba.All the BestBrett ThompsonGeneral Manager
by A verified traveler
Posted 5 Feb 2024
Great location. Amazing views, excellent customer service and very clean unit
Comment from Hotel Management
9 Feb 2024 by Kylie, Hotel Management
Thank you for your kind words Nancy. Was a pleasure to host your stay at Landmark Resort & Spa.KylieReservations
by A verified traveler
Posted 15 Jan 2024
Comment from Hotel Management
19 Jan 2024 by Brett, Hotel Management
Hi Craig,My apologies for the breakdown of the air conditioning in your apartment. Thankyou for being so patient.All the BestBrett ThompsonGeneral Manager
by A verified traveler
Posted 14 Jan 2024
Room was dirty/dusty. Air conditioning didn’t work. Reception closes at 5pm so nothing gets sorted till the next day. Great spot opposite the beach however customer service/reception could do with some improvement.
Comment from Hotel Management
14 Jan 2024 by Brett, Hotel Management
Hi Hassan,We apologize the air conditioning wasn't working when you arrived but was repaired the next morning. Our reception is open to 6.00 pm on Friday & we have an after-hour service when our reception is closed. We were unable to change apartments that night as we were fully booked. The staff provided you with a complimentary voucher at the local restaurant to compensate you.I will follow up with housekeeping about the cleanliness.Once again apologies for the a/c not working when you arrived. Kind Regards,Brett ThompsonGeneral Manager
by A verified traveler
Posted 12 Jan 2024
Comment from Hotel Management
14 Jan 2024 by Brett, Hotel Management
Hi Janette,We appreciate the high rating on your stay.We look forward to welcoming you back to Mooloolaba.All the BestBrett ThompsonGeneral Manager