Ratings based on 829 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bligh Park
Posted 23 Mar 2024
Nice room. Bistro offers good healthy choices for dinner at a reasonable price, breakfast is included. Only downside was poor internet
by A verified traveler
Posted 18 Mar 2024
by A verified traveler
Posted 14 Mar 2024
Very small room. Comfortable bed, but difficult to keep cool on hot night.
Only one bedside light
Only one power outlet and another required for CPAP , had to borrow extension cord.
Meal service in bistro was terrible - 40 minutes wait.
by A verified traveler
Posted 29 Feb 2024
Everything perfect. Love the complementary breakfast.
by A verified traveler
Posted 26 Feb 2024
by A verified traveler
Posted 18 Feb 2024
Didn’t sleep well because of rowdy people from the pub. Asked for a late checkout and was told NO, STRICTLY NO LATE CHRCKOUT.
by A verified traveler from St Helens Park
Posted 30 Jan 2024
This hotel was so disappointing, it desperately needs maintenance on the rooms, the reception and the pool. There were so many things wrong with the room, the shower head wouldn’t stay up and the shower leaked out the door. The carpet in-front of the bathroom was always wet and there was mould on the archway. The hand rail in the bathroom had been stolen so there was no where to hang the towels. The tv was playing up and so we couldn’t change the channel. There was no phone in the room to call reception for help and when you went to reception there was no one there. The walls were grubby with marks all over them and there was a sign telling you not to put anything but water in the kettle. It just felt like a half way house that no one had looked after for a very long time.
The pool was half empty and had a funky smell. Our room was out the back next to the bws and it was so noisy all night. The walls must have super thin as you can hear everything. Had I done more research I wouldn’t have booked this hotel.
by A verified traveler from Padstow
Posted 23 Jan 2024
Clean and comfortable rooms at a reasonable price. A bit out of the central city area, but there's still plenty of shopping and dining places nearby to keep people satisfied.
Room is a little dated decor / furniture-wise, but it was clean, with a comfortable bed, and that's the most important requirements for a quick overnight stay.
Comment from Hotel Management
27 Jan 2024 by Management, Hotel Management
Thankyou for your feedback, we hope to see you again soon!
by A verified traveler
Posted 17 Jan 2024
The staff are friendly and helpful. Complementary breakfast was appreciated
Comment from Hotel Management
27 Jan 2024 by Management, Hotel Management
Thankyou for your feedback, we hope to see you again soon!
by A verified traveler from Kenthurst
Posted 8 Jan 2024
Reception staff helpful and friendly. Great value, including continental breakfast. Will come again.
Comment from Hotel Management
27 Jan 2024 by Management, Hotel Management
Thankyou for your feedback, we hope to see you again soon!