Ratings based on 560 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great place to stay
Posted 20 Oct 2023 on HotelsComfortable and clean. Very well maintained. Friendly staff. Would definitely stay there again. Very close to station and easy to find.
by A verified traveler
Posted 8 Oct 2023
Nice place
by A verified traveler
Posted 26 Aug 2023
Location-wise it is right next to the Niigata Station. Use the Bandai Square exit. The station is under construction till 2025 so it may look slightly messy but should not cause much trouble. The side street of the hotel has plenty of good local food options.
The hotel has a hard 3 pm check-in rule, no matter if the rooms are ready. So at 3 pm there will be a line of people getting their room keys. In case you arrive earlier than 3 pm, you can sit in the lobby or let front desk keep your luggage. The more common experience is that if your room is ready, usually hotels will let you check-in a couple of hours early and if the room is not ready then you'll just have to wait. I don't understand the hard 3 pm rule at all.
by A verified traveler
Posted 11 Jun 2023 on Hotels
by A verified traveler
Posted 18 Dec 2022
by A verified traveler
Convenience in Niigata
Posted 17 Jul 2021 on HotelsA great value hotel in the perfect location! Right beside the train station and bus terminal, with a modern, recently refurbished interior.
The breakfast buffet was excellent, with lots of variety and some really nice local dishes.
Highly recommended!
by A verified traveler
Posted 11 Apr 2021
by A verified traveler
Posted 16 Dec 2019
by A verified traveler
Posted 11 Dec 2019
by A verified traveler
Posted 10 Dec 2019 on Hotels
