Ratings based on 628 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Mar 2024
Nice staff and nice equipment
Comment from Hotel Management
15 Mar 2024 by Hotel Nikko Niigata, Hotel Management
Thank you very much for staying at Hotel Nikko Niigata.We truly value your feedback and the time you took to evaluate our hotel. The evaluations we receive from our customers are the most important guideline for improving our daily services.Again, thank you for staying at our hotel, and we are looking forward to your next visit.
by A verified traveler
Posted 8 Dec 2023
Great location with best view, clean, friendly staffs
Comment from Hotel Management
9 Jan 2024 by Hotel Nikko Niigata, Hotel Management
Thank you very much for staying at Hotel Nikko Niigata.We truly value your feedback and the time you took to evaluate our hotel. The evaluations we receive from our customers are the most important guideline for improving our daily services.Again, thank you for staying at our hotel, and we are looking forward to your next visit.
by A verified traveler
Posted 3 Dec 2023
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Comment from Hotel Management
5 Dec 2023 by Hotel Nikko Niigata, Hotel Management
Thank you very much for staying at Hotel Nikko Niigata.We truly value your feedback and the time you took to evaluate our hotel. The evaluations we receive from our customers are the most important guideline for improving our daily services.Again, thank you for staying at our hotel, and we are looking forward to your next visit.
by A verified traveler
Posted 1 Dec 2023
Beautiful views and for someone who likes to walk
Comment from Hotel Management
13 Feb 2024 by Hotel Nikko Niigata, Hotel Management
Thank you very much for staying at Hotel Nikko Niigata.We truly value your feedback and the time you took to evaluate our hotel. The evaluations we receive from our customers are the most important guideline for improving our daily services.Again, thank you for staying at our hotel, and we are looking forward to your next visit.
by A verified traveler
Posted 24 Nov 2023
The hotel, room, and service was excellent, but this is a place you would need to be driving (parking 1000yen a day unlimited reentry), or are prepared to taxi around, otherwise access is somewhat difficult
Comment from Hotel Management
24 Nov 2023 by Hotel Nikko Niigata, Hotel Management
Thank you very much for staying at Hotel Nikko Niigata.We truly value your feedback and the time you took to evaluate our hotel. The evaluations we receive from our customers are the most important guideline for improving our daily services.Again, thank you for staying at our hotel, and we are looking forward to your next visit.
by A verified traveler
Posted 22 Nov 2023 on Hotels
Nice hotel with lovely views. However, not very easily accessible.
Comment from Hotel Management
24 Nov 2023 by Hotel Nikko Niigata, Hotel Management
Thank you very much for staying at Hotel Nikko Niigata.We truly value your feedback and the time you took to evaluate our hotel. The evaluations we receive from our customers are the most important guideline for improving our daily services.Again, thank you for staying at our hotel, and we are looking forward to your next visit.
by A verified traveler
Posted 18 Oct 2023 on Hotels
Bdrm n bathroom was smaller than I expected. Coffee at restaurant was always out n creamer was old.
Comment from Hotel Management
2 Nov 2023 by Hotel Nikko Niigata, Hotel Management
Thank you very much for staying at Hotel Nikko Niigata.We truly value your feedback and the time you took to evaluate our hotel. The evaluations we receive from our customers are the most important guideline for improving our daily services.Again, thank you for staying at our hotel, and we are looking forward to your next visit.
by A verified traveler
Posted 12 Oct 2023
Well-maintained, spacious room, helpful staffs. Breakfast is good, lots of choices. Location is great for taking ferry to Sato Island but quite far away from attractions and shops.
Comment from Hotel Management
13 Oct 2023 by Hotel Nikko Niigata, Hotel Management
Dear Lim SuThank you very much for staying at Hotel Nikko Niigata.We truly value your feedback and the time you took to evaluate our hotel. The evaluations we receive from our customers are the most important guideline for improving our daily services.Again, thank you for staying at our hotel, and we are looking forward to your next visit.
by A verified traveler
Posted 10 Jul 2023
Convenient location for travelers who need to take ferry to Sado Island. Buffet breakfast was great!
Comment from Hotel Management
11 Jul 2023 by Hotel Nikko Niigata, Hotel Management
Thank you very much for staying at Hotel Nikko Niigata.We truly value your feedback and the time you took to evaluate our hotel. The evaluations we receive from our customers are the most important guideline for improving our daily services.Again, thank you for staying at our hotel, and we are looking forward to your next visit.
by A verified traveler
Posted 6 Jul 2023
Comment from Hotel Management
8 Jul 2023 by Hotel Nikko Niigata, Hotel Management
Thank you very much for staying at Hotel Nikko Niigata.We are delighted to receive your positive evaluation, which have also been shared with our staff. We do hope to welcome you back to Hotel Nikko Niigata again in the near future.Thank you.