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In a busy city it was a central location for the taxi / bus pick ups for travelling to Kinabalu mountain and only a 10 min stroll to the pier to go out to the islands. the room on a high floor ( quiet ) was very comfortable and had a sea view ( ignoring the tall Post building opposite ) although ...
The counter staff Adam was exceptionally helpful and accommodating to our requests. He could speak good english , Malay and mandarin . I booked this hotel through expedia and requested add on an extra bed, but this message did not pass down to Hotel , all extra bed have been running out upon my arrival. ...
I have an unhappy check in experience, where when I called in the morning asked if early check in is available, I was being turned away perfunctorily, which I think either the staff is new, or she did it deliberately. However, after leaving feedback at the website, management replied to me and gave ...
The room allocated to me was in the basement area. Upon checked into the room, the floor was dusty. At night we can heard people talking very loud and it was dam nosy. Toilet was a bit too small and can't move around easily. Toilet ventalisation very poor.
-The hotel room was clean and comfy. Buffet breakfast is good enough considering the wide variety of food and overall taste. Only minus point is the parking system that charges RM 4 per entry instead of per day..a disadvantage for those who chooses to drive on their own.
The layout of this hotel is long and narrow and feels a little claustrophobic. There is no proper drop off area at the lobby. Definitely not wheelchair friendly. Check in was smooth and surprisingly the room was clean & spacious (we booked the deluxe). If possible, get a sea view room and not city ...
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