Ratings based on 58 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.7 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Feb 2024
Excellent breakfast
Comment from Hotel Management
12 Feb 2024 by Reception, Hotel Management
Dear Guest,Thank you very much for leaving your opinion after your recent stay at the Diament Hotel in ZabrzeI am glad that we were able to meet your expectations.Thank you very much for your time and we hope that we will have the opportunity to welcome you again at the Diament Hotel in Zabrze.Kind regards,Michał WitkowiczHotel director
by A verified traveler
Posted 29 Dec 2023 on Hotels
Great place to stay if in need of a hotel close to the mining experience. We were upgraded from a 3star room to a 4star one which was a nice gesture. The room is spacious and comfy; staff are polite. The only minus is the fact that I asked for a twin room and was put in a double bed one where we had to separate the beds ourselves. Other than that it was a near perfect stay.
by A verified traveler
Posted 24 Dec 2023 on Hotels
by A verified traveler
Posted 29 Nov 2023
Would highly recommend.
Comment from Hotel Management
1 Dec 2023 by Hotel Diament , Hotel Management
Szanowny Pnie Alanie,Serdecznie dziękujemy za wysoką ocenę. Jest to dla nas niezwykle miłe i motywujące. Państwa uznanie jest najlepszą nagrodą za nasze wysiłki.Jesteśmy zobowiązani do zapewnienia dalszej doskonałej obsługi i spełnienia Państwa oczekiwań.Z wyrazami szacunku,Michał WitkowiczDyrektor Hotelu
by A verified traveler
Posted 16 Aug 2023 on Hotels
Comment from Hotel Management
24 Aug 2023 by Hotel Diament Zabrze, Hotel Management
Dear Mr ANUBHAV,thank you very much for your opinion, unfortunately it has no comment and I don't know why such a low rating. Please contact us directly to clarify the situation.RegardsMichal WitkowiczHotel director
by A verified traveler
Posted 21 Dec 2018
It was comfortable and within walking distance to the shopping areas
No luggage assistance
Comment from Hotel Management
14 Apr 2019 by Michał Witkowicz, Hotel Director., Hotel Management
Dear guest, thank you for choosing our hotel and leaving reviews after your stay. We are very pleased that you are satisfied with the services we provide. Every day we make every effort to ensure that our guests are satisfied with their stay and have a nice time remembering it. In our hotel there is a luggage cart available so you can carry your luggage without any problems. We would like to invite you to take advantage of our second hotel Park Hotel Diament **** in the same location and live cooking in our restaurant next time. I hope that we will have the pleasure to host you again in our Hotel. Best regards, Michał Witkowicz, Hotel Director.
by A verified traveler
Posted 17 Dec 2018
Food is good, staff is helpful. Dont like that there is no assistance when you arrive and when you leave
Comment from Hotel Management
14 Apr 2019 by Michał Witkowicz, Hotel Director., Hotel Management
Dear guest, thank you for choosing our hotel and leaving reviews after your stay. We are very pleased that you are satisfied with the services we provide. Every day we make every effort to ensure that our guests are satisfied with their stay and have a nice time remembering it. In our hotel there is a luggage cart available so you can carry your luggage without any problems. We would like to invite you to take advantage of our second hotel Park Hotel Diament **** in the same location and live cooking in our restaurant next time. I hope that we will have the pleasure to host you again in our Hotel. Best regards, Michał Witkowicz, Hotel Director.
by A verified traveler
Posted 16 Dec 2018
The food was great and pricing is good. Staff were excellent
Comment from Hotel Management
14 Apr 2019 by Michał Witkowicz, Hotel Director., Hotel Management
Dear guest, thank you for choosing our hotel and leaving reviews after your stay. We are very pleased that you are satisfied with the services we provide, especially with the staff and the quality of the food. Every day we make every effort to ensure that our guests are satisfied with their stay and have a nice time remembering it. We would like to invite you to take advantage of our second hotel Park Hotel Diament **** in the same location and live cooking in our restaurant next time. I hope that we will have the pleasure to host you again in our Hotel. Best regards, Michał Witkowicz, Hotel Director.
Recommended
for Everyoneby A verified traveler
Quality hotel on the outskirts of Zabrze
Posted 22 Aug 2018
Pros: Staff, price, location.
Cons: Automatic lights didn't come on when I entered the corridor.
Location: Near number 3 tram route, so a reasonably straightforward journey to/from town.
Needed a place on this side of town – Diament suited my purposes perfectly. Great staff, comfortable lodging, working WiFi, rain showers in the bathroom.
by A verified traveler
Posted 19 Aug 2018
