Ratings based on 148 Verified Reviews

4.2 out of 5
85% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Singapore

Posted 12 Jan 2020
A basic accommodation where people are giving the best service they could.
5 out of 5
by A verified traveler

Posted 6 Oct 2019 on Hotels
We had a very enjoyable stay. We enjoyed the setting and the facilities. The township is awesome and the people very friendly
4 out of 5
by A verified traveler

Posted 13 Aug 2019
Good staff good breakfast good atmosphere clean good onsen
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Mar 2019 on Hotels
5 out of 5
by A verified traveler

Will definitely patronise again

Posted 16 Dec 2018 on Hotels
Location is within 20-30 mins walking distance from yufuin station . Great hospitality from rokyan staff. The authentic Japanese style onsen, dinning and rokyan experiences were amazing.
5 out of 5
by A verified traveler

Posted 27 Nov 2018
Staff could look after multi national tourist. Japanese room and outside bath Wada excellent
4 out of 5
by A verified traveler from La angeles

This traveler left a rating score only Posted 11 Jul 2018
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Yufuin

Posted 11 Apr 2018
Very nice staff , Ryokan pattern , clean, Very cuteness cat.
4 out of 5
Recommended
for Everyone
by A verified traveler

Stay like a home.

Posted 17 Apr 2017
Simply room with good location (10 min walk from Yufuin station). Enjoy private onsen.
5 out of 5
Recommended
for Everyone
by A verified traveler from Shanghai

Very kind hotel owners, sweet experience

Posted 5 Oct 2016
I'm a solo traveler and spent four nights at Hasuwa in September intending to do some light touring and catching up with my reading and writing. The hotel is owned by an older Japanese couple and staffed with international crews who speak good English. I was given a room with the views of the mountains and the hotel's hot springs. The facilities are basic but clean and functional. Being a light-sleeper, I rested well despite of the occasional passing-by trains. I am particularly impressed by the hospitality of the owners. In addition to offering pick-ups and lifts to the bus terminal, the owners offered to take me on a ride to Beppu and we did a hot sand bath together on my last day of the stay considering that it rained all four days while I was there. I left with a warm feeling about the place. I invite you to experience the Hasuwa hospitality soon.