Ratings based on 961 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Richmond Hill
Posted 5 Jun 2024
Nice location, clean room.
by A verified traveler
Posted 17 Apr 2024
by A verified traveler
Posted 15 Apr 2024
by A verified traveler
Posted 9 Apr 2024
by A verified traveler
Posted 22 Mar 2024
Great experience. Parking was easy right across the street. Very clean and convenient to everything. Breakfast was delicious with plentiful options. The kids enjoyed the arcade room and their tatami room bed. Staff was very helpful and arrived right away to help us with the bed when we requested it. We especially enjoyed the free bikes with children’s seats - it was so easy to bike along the boardwalk right outside, and our sons are already asking to go back.
by A verified traveler
Posted 8 Jan 2024
by A verified traveler
Posted 6 Jan 2024 on Hotels
by A verified traveler
Posted 5 Jan 2024 on Hotels
by A verified traveler
Posted 31 Dec 2023
Room with lake view is very nice. The services are also very good.
by A verified traveler
Posted 29 Dec 2023
Enjoyed my one night stay at Sun Moon Lake Hotel. It’s right on the edge of the water next to the bike path. Hotel provides free bikes as well. Complimentary breakfast & they provide a 100 ntd coupon for dinner buffet. Loved the tub in the room. Will be back!
