Ratings based on 984 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Colchester
Posted 4 Jun 2024
Nice
by A verified traveler
Posted 1 Jun 2024
We only stayed for 1 night, but the staff were friendly and professional. The lobby was very clean, but the room was small and outdated with stains on the carpet, furniture, and walls. It was extremely off putting. Other than that, the stay served its purpose for us.
by A verified traveler
Posted 1 Jun 2024
by A verified traveler
Posted 22 May 2024
Old building but good
by A verified traveler
Posted 4 May 2024
It was a peaceful stay
by A verified traveler
Posted 29 Apr 2024
静かだが、ホテル前にモールがあり便利
Comment from Hotel Management
29 Apr 2024 by メルキュール横須賀より, Hotel Management
この度はメルキュール横須賀にご宿泊いただきまして、誠にありがとうございました。並びにご多忙の折、コメントをお寄せいただきましたこと重ねてお礼申し上げます。此度のご宿泊にご満足いただけたということで、スタッフ一同大変光栄でございます。今回お寄せ頂きましたご感想をもとに、次回のご宿泊がより快適なものになるよう、従業員一同サービス向上に尽力してまいります。またのご来館を心よりお待ち申し上げております。
by A verified traveler
Posted 14 Apr 2024
It was good
Comment from Hotel Management
22 Apr 2024 by Mercure Yokosuka, Hotel Management
We very much appreciate your comments regarding your stay at the Mercure Yokosuka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Mercure Yokosuka, Hotel Management
We very much appreciate your comments regarding your stay at the Mercure Yokosuka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
by A verified traveler
Posted 29 Mar 2024
The hotel has a great view of the bay, the room was clean and comfortable. I also liked that with an app on my phone I was able to use my phone as my room key.
Comment from Hotel Management
9 Apr 2024 by Mercure Yokosuka, Hotel Management
We very much appreciate your comments regarding your stay at the Mercure Yokosuka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
by A verified traveler
Posted 14 Mar 2024
We stayed at Mercure Yokosuka for seven nights while visiting my mom's family, and my wife's son who was working at the navy base.
The hotel is just a few minutes walk from the Yokosuka Shiori train station, which we used a number of times to do some sight seeing.
Right across the street, via an overpass that crossed over the main road, was the Coaska shopping mall, which we visited a number of times for groceries, coffee, dinner (Sushiro was a favorite) and just plain old curiosity.
There's is a Tully's in the mall which has some of the best drip coffee I've had in a long time. The staff at this coffee shop was so polite and helpful. A definite shout out to the woman who I talked to a few times who spoke fluent English. She is Japanese, and had moved back to Japan about a year ago after living in Los Angeles for about 20 years (if I remember correctly). It was delightful to talk to her and get to know her. I'm sure I'm going to get this wrong, but I think her name was Eko - my sincere apologies if I get that wrong.
The Starbucks that was on the Coaska property (in a stand alone building) was also great. Also, they open earlier than Tully's (0700 vs. 0800).
Speaking of employees/staff, I must say that the staff at Mercure Yokosuka are incredible. Wonderfully helpful, attentive, polite and very aware of everything that was happening in their lobby. I enjoyed my interactions with every one of them. Many, many thanks for making our stay so enjoyable.
Comment from Hotel Management
9 Apr 2024 by Mercure Yokosuka, Hotel Management
We very much appreciate your comments regarding your stay at the Mercure Yokosuka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
