Ratings based on 261 Verified Reviews

4.2 out of 5
79% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Jul 2023
The building is unfathomably nice for the price. Perfwct distance from Shin Yokohama station. Very convenient. Any issue I had with the room was minor (small tv and small bathroom). Everything was clean and the staff were helpful. Everyone I talked with spoke English which is a plus for many travelers I imagine. Lively community around the hotel. Fell in love with Yokohama!
3 out of 5
by A verified traveler

Posted 8 Apr 2023 on Travelocity
It just didn’t feel clean. Pillow was horrible.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Apr 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Mar 2023 on Hotels
4 out of 5
by A verified traveler from Wichita

This traveler left a rating score only Posted 23 Oct 2022
5 out of 5
by A verified traveler

Posted 3 Oct 2022
Very Clean, good quality, good fecility. great service. You can feel they really care about the customer.
5 out of 5
by A verified traveler

Great hotel

Posted 23 Jan 2019 on Hotels
Friendly staff , clean hotel, good location:) Recommended stay in Yokohama
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Dec 2018 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Oct 2018 on Hotels
4 out of 5
by A verified traveler from Alberta, Canada

Posted 27 Sep 2018
The one catch I have with this hotel is the use of the key card to activate the electricity in the room. You slide the card into a slot in the wall and the lights go on. The lights cannot be turned on and off independently. So I’d you have to get up in the night to use the washroom, you have to turn all the lights on. An the phone charging station only works with the lights on. So at night, there’s no air conditioning or phone charging. I charge my phone at night so I was surprised to find it low on charge when I needed it the most.