Ratings based on 261 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Jul 2023
The building is unfathomably nice for the price. Perfwct distance from Shin Yokohama station. Very convenient. Any issue I had with the room was minor (small tv and small bathroom). Everything was clean and the staff were helpful. Everyone I talked with spoke English which is a plus for many travelers I imagine. Lively community around the hotel. Fell in love with Yokohama!
by A verified traveler
Posted 8 Apr 2023 on Travelocity
It just didn’t feel clean. Pillow was horrible.
by A verified traveler
Posted 5 Apr 2023
by A verified traveler
Posted 1 Mar 2023 on Hotels
by A verified traveler from Wichita
Posted 23 Oct 2022
by A verified traveler
Posted 3 Oct 2022
Very Clean, good quality, good fecility. great service.
You can feel they really care about the customer.
by A verified traveler
Great hotel
Posted 23 Jan 2019 on HotelsFriendly staff , clean hotel, good location:)
Recommended stay in Yokohama
by A verified traveler
Posted 7 Dec 2018 on Hotels
by A verified traveler
Posted 11 Oct 2018 on Hotels
by A verified traveler from Alberta, Canada
Posted 27 Sep 2018
The one catch I have with this hotel is the use of the key card to activate the electricity in the room. You slide the card into a slot in the wall and the lights go on. The lights cannot be turned on and off independently. So I’d you have to get up in the night to use the washroom, you have to turn all the lights on. An the phone charging station only works with the lights on. So at night, there’s no air conditioning or phone charging. I charge my phone at night so I was surprised to find it low on charge when I needed it the most.