Ratings based on 990 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Great overall
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 30 Apr 2024
Nice hotel at a reasonable price . I frequently stay here when in Yokohama
Comment from Hotel Management
30 Apr 2024 by Hotel Mystays Yokohama, Hotel Management
Thank you very much for using Hotel MyStays Yokohama.We would also like to thank you for taking the time out of your busy schedule to post your review.We will continue to strive to improve our services to ensure customer satisfaction.We look forward to seeing you again.
by A verified traveler
Posted 29 Apr 2024
I love how it’s located on the river which is lined with cherry blossoms which our stay happens to be during blooming season. It is a quick 2 minute walk to Koganecho station for convenience and many shops and restaurants in the area. The rooms were nice and convenient to have a 4 bed bedroom for the family. The only complaint is there are only 2 washers and dryers on the 2nd floor which is shared by customers, but no other issues I have with the stay. The staff is nice and the breakfast buffet is a good start to the day.
Comment from Hotel Management
30 Apr 2024 by Hotel Mystays Yokohama front, Hotel Management
Thank you very much for using Hotel MyStays Yokohama.Thank you once again for taking the time to send us your valuable comments.We are glad to hear that you enjoyed your stay with us.We look forward to seeing you again soon.
by A verified traveler
Posted 24 Apr 2024
Quiet neighbourhood. Nothing much here.
Comment from Hotel Management
25 Apr 2024 by Hotel Mystays Yokohama, Hotel Management
Thank you very much for using Hotel MyStays Yokohama.We would also like to thank you again for taking the time out of your busy schedule to post your review.We look forward to seeing you again.
by A verified traveler
Posted 19 Apr 2024
The staff was Good and helpful and so many stores near by and hotel was clean
Comment from Hotel Management
19 Apr 2024 by Hotel Mystays Yokohama, Hotel Management
Thank you very much for using Hotel MyStays Yokohama.All of our staff are happy to receive your compliments.We will continue to strive to improve our services to ensure customer satisfaction.We look forward to seeing you again.
by A verified traveler
Posted 11 Apr 2024
The hotel is conveniently near the Koganecho station for easy walking distance and a great view of the Oka river. The room was comfortable and clean.
Comment from Hotel Management
11 Apr 2024 by Hotel MyStays Yokohama, Hotel Management
Thank you very much for using Hotel MyStays Yokohama.We would also like to thank you again for your valuable comments.We hope that you will choose our hotel again when you come to Yokohama.We look forward to seeing you again.
by A verified traveler
Posted 4 Apr 2024
Property is clean, big enough for 4 of us, having a bed for each of us, walking distance to shopping area and train to Tokyo. Employees are very helpful even with limited english, lots of good places to eat nearby...
Comment from Hotel Management
4 Apr 2024 by Hotel MyStays Yokohama, Hotel Management
Thank you very much for using Hotel MyStays Yokohama.Also, thank you very much for taking your precious time out of your busy schedule to post a review.We hope that you will choose our hotel again when you come to the area.We look forward to seeing you again.
by A verified traveler
Posted 22 Mar 2024
a limpeza do quarto e do banheiro não era das melhores,colchão muito duro e o lençol deu coceira no corpo !
Comment from Hotel Management
23 Mar 2024 by HOTEL MYSTAYS YOKOHAMA, Hotel Management
Dear Guest Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have come to rely on. Sincerely,HOTEL MYSTAYS YOKOHAMA
by A verified traveler
Posted 18 Mar 2024
