Ratings based on 41 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2019 on Hotels
by A verified traveler
Posted 23 Sep 2019 on Hotels
by A verified traveler from Incheon, Korea
Posted 3 Nov 2018 on Orbitz
Nice hotel near the shopping street. Kind staff and farewell souvenir. Definately come again next time.
Recommended
for Everyoneby A verified traveler
Good relaxation facilities
Posted 6 Apr 2018Very handy to shopping and port touist attactions. Bicycles free.Breakfast in room. Wifi good. Nice ambience.
Recommended
for Everyoneby A verified traveler from Guam
Wonderful staff and hotel central to shopping
Posted 27 Nov 2017First off the staff was amazing. I came down with a terrible head cold after arriving at the hotel. After asking where to find medicine, I was escorted all the way to a local store where the employee helped me find someone who spoke a little English. I was amazed by just how helpful they were.
As for the room itself, the pictures do not do it justice. The rooms are very warm and inviting. There were lots of free amenities and was provided with everything I would need to be comfortable during my stay. The only thing I wasn't a fan of was the pillow. Besides that, I was super impressed overall.
by A verified traveler
Posted 31 May 2017 on Hotels
by A verified traveler
Nice Hotel
Posted 3 Jan 2017 on HotelsEverything was almost great.
There was hair in the tub when I arrived which made me think about the lack of hygiene when they do the cleaning, so I did not take a nice bath tub with salt bath for the rest of my stay.
The breakfast the first day was great, plentiful and hot but every day that passed the breakfast received was more scarce and neglected I did not understand why.
by A verified traveler
Exquisite stay !
Posted 29 Sep 2016 on HotelsBest hotel in Yokohama. This hotel is like a mini resort - there are plenty to do, lots of free amenities, a bookable onsen, outdoor foot-onsen, massage chairs. In the room there was a bath tub and every amenity you could wish for. The free bikes that you can borrow makes it easy to access any part of Yokohama. Placed very near major shopping street and less than 10 minutes from Kannai station. The staff was really friendly although not all spoke English - they were more than able to communicate using signs and gestures. A pearl - you won't find better in Yokohama !
by Tripat
Superb Balian Hotel
Posted 29 May 2016 on Hotelsabsolutely Brilliant!
Recommended
for Everyoneby A verified traveler
Posted 7 May 2016
Cute and fun adult hotel, busy around 9pm with young adult couples renting by the hour(sounds seedy but it was not at all) pool table and darts, food was pretty good and fair prices. The private tubes are cool and the room spa tub was awesome. Staff was very nice, spoke a little English too so that was even better.
