Ratings based on 553 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
Staff is great. Location awesome. Breakfast was good. Rooms are super small. Bathrooms small and awkward. Hated it was a smoking hotel and we got stuck in the smoking floor. Not sure I would stay again.
by A verified traveler from Hilo
Posted 1 May 2024
Excellent service!!
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 24 Mar 2024
It was nice
by A verified traveler
Posted 15 Mar 2024
by A verified traveler
Posted 7 Mar 2024
Very small room. Small charger for early check in. Overall great place to stay
by A verified traveler
Posted 27 Feb 2024 on Hotels
by A verified traveler
Posted 19 Feb 2024
by A verified traveler
Posted 17 Feb 2024
I reserved non- smoking room but the entire floor smelled so strong with smoke along with the room as well since the windows did open that made it easy for smokers to open windows and smoke. That was my only complaint as the non smoking room did smell a lot like smoke not as bad as hallways but still bad
by A verified traveler
Posted 16 Feb 2024
Typical Showa hotel. There were no blackout curtains or sound proof windows. But the breakfast was great.