Ratings based on 629 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Mar 2024
Very small rooms with shared vestibule and laundry with the adjacent room. Laundry is a washer and dryer in one which takes 3 hours to do one load of laundry. Hot water takes 6 minutes to arrive to the room and told “just run the tap until the water comes up” Many dust balls on ceiling above bed. Bathtub floor unstable with crack that opens with pressure. Not the friendliest of staff.
Comment from Hotel Management
2 Apr 2024 by Reception, Hotel Management
Thank you Aaron for taking the time to post a review. We have logged your concerns with housekeeping regarding the dust balls on the ceiling and your advice regarding the bath tub with maintenance. Unfortunately the hot water system and one big system for the whole building which is why it takes longer to filter through to each apartment. Thank you again for your valuable feedback.
by A verified traveler
Posted 9 Mar 2024
We arrived late at Oshen’s and the late check-in was flawless, went very smoothly.
That night after a very long 600km drive, going to bed all you could hear was the water in the pipes right behind the bed, from people showering on the floors above, the walls must be very thin.
The second night was the same, very noisy pipes, again hard to sleep. But to add to the noisy pipes, the wind was smashing our door and it sounded like people trying to beak in! Not good when you don’t know the area. Another sleepless night was enjoyed!
Went to reception the next morning to notify them of the banging door issue and we were giving a piece of cardboard to wedge in the door.
Next morning, shower time, as we had plans to meet people for breakfast, go to take a shower, no hot water!! Left the shower running for 25 minutes, still cold water. Rang reception and asked if there was an issue they knew about, “Just leave it running, this building is like that”
Personally, we will never stay there again, I will not recommend it to anyone either.
If you have a choice between the local Back Packers and Oshen’s… Book the Back Packers.
I would not normally give a review this hash however the responses we got to issues were not helpful at all.
Comment from Hotel Management
9 Mar 2024 by Manager, Hotel Management
Mark - considering you chose to SMOKE on the patio (at a NON-Smoking complex) with your partner, with no consideration for others around you, despite multiple notifications and a direct request to please smoke in the designated smoking area - this seems like a bit of nonsense - 4th level room with 10mm thick cyclone rated glass door, secure and not rattling - hot water from central hot water system in working order - internal pipes through-out complex - weather (windy) ! - have a fabulous day :-) - Oshen
by A verified traveler
Posted 20 Feb 2024
I love staying at oschen because of the very high standards
Comment from Hotel Management
20 Feb 2024 by Lynette, Hotel Management
Thank so much Tamara, we very much appreciate you taking the time to review your recent stay for our online audience. Kind regards
by A verified traveler
Posted 5 Feb 2024 on Wotif
The crew at Oshen made my stay easy and hassle free. Especially as I was arriving late. Thanks crew, will be staying here again when in town
Comment from Hotel Management
5 Feb 2024 by Reception, Hotel Management
Thank you so much Michael for your review and feedback. We are so pleased that you found it super easy to check in after hours. We look forward to your next visit. Kind regards Lynette
by A verified traveler
Posted 4 Feb 2024 on Wotif
Comment from Hotel Management
24 Mar 2024 by Lynette, Hotel Management
Thank you so much for posting a perfect review score.
by A verified traveler
Posted 29 Dec 2023
The view of the beach and ocean
Comment from Hotel Management
30 Dec 2023 by Manager, Hotel Management
thank you so very much for your kind review.We THANK YOU.Oshen
by A verified traveler
Posted 24 Nov 2023 on Wotif
Exactly what I expected.
Comment from Hotel Management
25 Nov 2023 by Lynette, Hotel Management
Thank you so much John for posting a perfect review score following your stay with us, we are so thrilled you enjoyed your apartment and look forward to you staying with us again at any time in the future.
by A verified traveler
Posted 7 Nov 2023 on Wotif
Great facility. Secure parking. Lovely room, great size and excellent view over the town.
Comment from Hotel Management
7 Nov 2023 by Manager, Hotel Management
Hello Fiona - thank you for your lovely comments - we are glad you enjoyed your stay.kindest regards Oshen
by A verified traveler
Our first trip to Yeppoon
Posted 1 Nov 2023 on HotelsThe apartment had an amazing view and was very comfortable and roomy
Comment from Hotel Management
2 Nov 2023 by Reception, Hotel Management
Thank you so much for taking the time to post a perfect score review, we are so glad you enjoyed your stay and appreciate your feedback.
by A verified traveler
Posted 21 Oct 2023 on Wotif
Very nice place to stay in Yeppoon
Comment from Hotel Management
22 Oct 2023 by Manager, Hotel Management
thank you Eddie - so glad you enjoyed the work the entire Oshen Crew put into providing quality accommodation on the Capricorn Coast.Oshen.
